What are the responsibilities and job description for the Relocation Coordinator position at Primus Temporary Housing, LLC?
This is a job that not many people know about, but we all love it. Finding families a place to stay when they need it right now, right away, in an emergency. Primus Temporary Housing, located in Oak Brook, Illinois, offers full-service emergency temporary housing services to personal-line insurance carriers. The insurance company engages us to help people when a house burns or is flooded past the ability to remain in residence. This is a rewarding, fast-paced job. We work extensively on the phone with hotel chains, real estate professionals, corporate housing providers and the public, so we need from you: a service mentality, high motivation, a positive attitude, problem-solving skills, and lots of attention to detail.
This position reports to our Oak Brook office, Monday thru Friday from 9:00am to 6:00pm. Hotel, hospitality, real estate, or equivalent customer service experience is required. Your voice, grammar, and communication (oral and written) must be professional, upbeat, and effective at all times. Some after-hours calls and follow-up will be required, but we compensate or make up for extra time.
If you are this detail-oriented person who loves to organize yourself and help others while bringing your own positive attitude to the job, then please apply.
Responsibilities:
Communication with displaced policyholders to arrange hotel stays
Researching available rental properties
Working with landlords
Coordinating leases, extensions, notice to vacate
Answering phones and assisting customers
Assist with daily operations
After-hours follow up, as necessary
Other duties as required
Experience, Knowledge and Skills:
College degree and equivalent work experience
Hotel or hospitality experience
Real estate or property management experience
3 years’ experience in customer service
Computer application experience, especially MS Office Contact management software (Salesforce, HubSpot, etc.)
Customer interaction via phone and email
Dedicated and compassionate
Organized and detail oriented
Clear written and spoken communications in English
Benefits include paid time off (PTO), Blue Cross Blue Shield, Dental, 401K with match.
Job Type: Full-time
Pay: $48,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Application Question(s):
- What interests you in this position?
Education:
- Bachelor's (Required)
Experience:
- Customer Service: 3 years (Required)
Ability to Commute:
- Oak Brook, IL 60523 (Required)
Work Location: In person
Salary : $48,000 - $50,000