What are the responsibilities and job description for the VP of Operations position at Primoris Services Corporation?
Job Overview
Key Responsibilities
Operational Leadership
Required
Future, a Primoris Company, is a leader in telecommunications construction, delivering innovative solutions, superior service, and high-quality craftsmanship to meet the needs of our customers.
Benefits
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Agency Statement
We are not accepting resumes from Third Party Recruiting Firms for this position. If you are an Agency or Search firm representative, contact the Primoris Talent Acquisition Manager directly for consideration. Primoris or its subsidiaries will not be responsible for any fees arising from the use of resumes and online response forms through this source. In addition, Primoris or its subsidiaries will not be responsible for any fees on unsolicited resumes that are submitted to any member of the Staffing or Operations team. Primoris has established an approved vendor program for this service and will only consider accepting submissions from those approved firms. For consideration in becoming an approved vendor, contact HR.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Key Responsibilities
Operational Leadership
- Lead all day‑to‑day operations across the North Texas region, including field services, network operations, construction, installation, maintenance, and service assurance.
- Develop and execute operational strategies that support growth, improve service reliability, and enhance customer satisfaction.
- Ensure compliance with industry regulations, safety standards, and company policies.
- Own regional P&L performance, budgeting, forecasting, and operational cost management.
- Analyze operational data to identify trends, optimize resource allocation, and drive continuous improvement.
- Partner with executive leadership to align regional operations with national strategic priorities.
- Lead, mentor, and develop a high‑performing team of directors, managers, and field personnel across multiple markets.
- Build a culture of accountability, safety, operational excellence, and customer‑first decision‑making.
- Ensure workforce planning supports growth, service levels, and regional expansion.
- Oversee service delivery performance, ensuring installation, repair, and maintenance meet or exceed SLAs.
- Collaborate with customer support, engineering, and product teams to resolve escalations and improve customer outcomes.
- Partner with HSE, Human Resources, Fleet, Sales, and Finance leaders to support operational excellence and predictable financial outcomes.
- Support major infrastructure projects, including fiber deployments, network modernization, and capacity upgrades.
- Represent the region in executive meetings, providing insights, reporting, and strategic recommendations.
Required
- 10 years of progressive leadership experience in telecommunications operations (fiber, wireless, broadband, cable, or related infrastructure).
- Proven success leading multi‑market operations with large field teams.
- Strong understanding of network operations, construction, service delivery, and telecom regulatory requirements.
- Demonstrated ability to manage P&L, budgets, and operational KPIs.
- Exceptional leadership, communication, and organizational skills.
- Ability to travel regularly across DFW, Houston, and east Texas.
- Experience scaling operations in high‑growth telecom environments.
- Background in fiber‑to‑the‑home (FTTH), wireless infrastructure, and large‑scale network deployment.
- Bachelor’s degree in Business, Engineering, Operations Management, or related field; MBA preferred.
- Strong regional financial performance and cost optimization.
- Operation exceeds safety and quality performance metrics
- High employee engagement and reduced turnover in field operations.
- Effective execution of regional growth and strategic initiatives.
Future, a Primoris Company, is a leader in telecommunications construction, delivering innovative solutions, superior service, and high-quality craftsmanship to meet the needs of our customers.
Benefits
- Competitive compensation paid weekly.
- Best-in-class; Medical, Dental, Vision, and LTD/STD.
- 401(k) with company match, vested day-one.
- Employee Stock Purchase Plan [ESPP].
- Tuition Reimbursement.
- Paid Time Off, Holiday Pay, and Community Service Paid Time Off.
- Pet Coverage "For our Furry Friends"
- Legal Assistance Coverage
- Award winning safety programs.
- Overtime opportunities.
- Growth Opportunities.
- And more.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Agency Statement
We are not accepting resumes from Third Party Recruiting Firms for this position. If you are an Agency or Search firm representative, contact the Primoris Talent Acquisition Manager directly for consideration. Primoris or its subsidiaries will not be responsible for any fees arising from the use of resumes and online response forms through this source. In addition, Primoris or its subsidiaries will not be responsible for any fees on unsolicited resumes that are submitted to any member of the Staffing or Operations team. Primoris has established an approved vendor program for this service and will only consider accepting submissions from those approved firms. For consideration in becoming an approved vendor, contact HR.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.