Dispatcher

Company Description

PrimeLink Express is a family-oriented and technology-driven company specializing in the transportation of high-value refrigerated cargo. Based in Fresno, CA, we operate a modern fleet of 145 Volvo and Freightliner trucks equipped with advanced tracking and safety technologies, ensuring reliability and efficiency. Our Great Dane 53' reefer trailers come with autonomous temperature monitoring systems and satellite tracking, enabling seamless supply chain management. PrimeLink is committed to providing superior service and maintaining a highly dependable, transparent operation for our clients. We take pride in our dedication to safety, innovation, and timely delivery.

Role Description

We are seeking a Dispatcher for a full-time, on-site position located in Fresno, CA. As a Dispatcher, you will be responsible for coordinating and optimizing the daily operations of our fleet. Key tasks include managing driver schedules, tracking shipments, maintaining communication with drivers, monitoring delivery timelines, and resolving operational issues. You will collaborate with team members to ensure efficient and safe logistics operations while providing excellent customer service to both internal and external stakeholders.

Qualifications

• Proficiency in logistics coordination, scheduling, and route planning
• Strong communication and problem-solving skills to manage day-to-day operational challenges
• Experience with GPS tracking systems, dispatch software, and in-cab communication tools
• Ability to monitor shipment statuses, document progress, and ensure timely deliveries
• Ability to work effectively under pressure and prioritize tasks in a fast-paced environment
• Familiarity with refrigerated cargo operations and temperature-sensitive logistics is a plus
• Strong attention to detail and organizational skills
• High school diploma or equivalent is required; additional certifications in logistics or transportation management are an advantage