Dock Lead-Portland International Airport (PDX1)

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you! 

WHY WORK FOR PRIMEFLIGHT? 

• Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*Benefits may vary based on eligibility) 

• We are committed to being a leading provider of commercial services within the aviation industry 

• Our teams focus on maintaining a positive working environment and treating all team members with respect 

• With more than 200 locations across the world, we offer opportunities for career progression  

SUMMARY OVERVIEW 

The Dock Lead is responsible for supervising and leading the dock agent team in the efficient and safe handling of aircraft loading and unloading processes at the airport docks. This role involves coordinating closely with ground staff, flight crews, and other operational teams to ensure timely and accurate movement of luggage, cargo, and supplies to and from the aircraft. You will ensure adherence to safety protocols and operational guidelines, while also troubleshooting and resolving any logistical or operational issues that arise. Additionally, you are responsible for training and mentoring dock agents, managing shift schedules, and maintaining accurate records and reports of dock activities to ensure seamless airport operations. 

RESPONSIBILITIES 

• Oversee and coordinate dock operations, including the loading and unloading of cargo and baggage  

• Lead and supervise a team of dock agents, providing guidance and training as necessary  

• Ensure adherence to safety and security protocols by all team members during dock operations  

• Monitor the efficiency and effectiveness of cargo and baggage handling processes  

• Liaise with airline representatives, ground crew, and other stakeholders for operational coordination  

• Manage the allocation and use of ground support equipment such as tugs and conveyor belts  

• Conduct regular inspections of cargo and baggage for damage or security concerns  

• Resolve operational issues and challenges that arise at the dock  

• Exemplify PrimeFlight customer service and safety standards 

• Perform any additional duties as assigned by management  

QUALIFICATIONS 

• 18 years of age or older 

• Must be legally authorized to work in the country of employment. 

• Must hold a valid driver's license. 

• Communicate effectively in English (reading, writing, speaking) 

• 1 year experience as a dock agent  

• Knowledge of the Aviation Industry  

• Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices 

• Effectively communicate with colleagues and clients, both in-person and through electronic means 

• Pass a background check and drug screen  

• Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable). 

• Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays  

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements. 

PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE: 

• Ability to lift up to 70 pounds 

• Prolonged standing and walking in an indoor/outdoor environment as applicable 

• May need to reach with arms and grasp with hands  

• May need to push, pull 

• May need to crawl and crouch, at times, in confined tight spaces 

• May need to bend, stretch, squat, kneel 

• Exposure to moderate and at times high noise levels 

• Exposure to outdoor elements  

• Be able to hear and respond to the spoken voice and to audible alarms  

• Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers  

• Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)   

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience. 

PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws. 

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