What are the responsibilities and job description for the Credit Controller position at PrimeFlight?
PrimeFlight Aviation Services, Inc. is seeking a highly skilled and motivated Credit Controller to join our dynamic team at our Sugar Land office. As a key member of our Credit and Collections team, you will play a pivotal role in reducing outstanding accounts receivable by efficiently recovering receivables in a timely manner. If you are ready to take on this challenge and make an impact, we want to hear from you!
*This is 100% onsite in our Sugar Land offices.
Skills:
· Self-driven individual with a strong motivation to succeed.
· Proven track record in handling high volumes of collections.
· Experience in contacting clients for prompt payments and follow-up commitments.
· Strong organizational, planning, and time management abilities.
· Ability to multitask effectively in a fast-paced, goal-oriented environment.
· Proficient in MS Office, particularly Outlook and Excel.
· Demonstrated patience and stress management skills in high-pressure situations.
· Excellent written and verbal communication skills.
· Strong problem-solving abilities with acute attention to detail.
· Commitment to excellence with a high level of professionalism.
· Ability to work well both independently and collaboratively within a team.
· Effective task prioritization and time management skills.
· Providing reporting and analysis, prepare regular reports on collections performance, aging analysis, and bad debt provisions.
· Ability to interact and communicate effectively with individuals at all organizational levels.
Duties:
• Manage assigned AR portfolios to drive timely collection of outstanding receivables and improve cash flow performance.
· Monitor and contribute to weekly cash forecasting by providing visibility into expected customer payments and collection risks.
· Identify and escalate potentially doubtful accounts early, working with management to assess credit risk before balances deteriorate into bad debt.
· Proactively contact customers regarding past-due balances, resolving billing discrepancies, and coordinating with internal teams to remove payment barriers.
· Partner with Sales, Operations, and Billing teams to resolve disputes and ensure alignment on customer payment expectations.
· Drive DSO performance and portfolio health, ensuring balances are collected within agreed payment terms where possible.
· Prepare and distribute customer statements and past-due dunning notices as part of structured collection efforts.
· Maintain accurate records within AR systems and ERP sub-ledgers, ensuring customer account activity and collection notes are properly documented.
· Support process improvement initiatives, reporting enhancements, control development, and system implementations related to AR and collections.
· Investigate and respond to customer inquiries related to invoices, payments, and account balances.
· Prepare documentation and account summaries for internal escalation or legal collection processes when required.
· Work collaboratively with internal stakeholders to support revenue cycle accuracy and financial reporting integrity.
· Perform other assigned duties.
Qualification:
• Must have a high school diploma or GED.
• 2 years of Collections experience required.
Physical Requirements:
• Work is performed in an office environment and requires the ability to operate standard office equipment.
• Prolonged periods of sitting.
Additional Information:
This is a position focused on maintaining the Cash Collections activities of the organization and taking on .
If you meet the qualifications and are eager to make a difference, apply now for immediate consideration!
To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.
PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:
- Ability to lift up to 25 pounds
- Position is generally sedentary, sitting for long periods of time
- Be able to hear and respond to the spoken voice and to audible alarms
- Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
- Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.
PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.
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