What are the responsibilities and job description for the 🦷 We're Hiring: Patient Service Representative (PSR) position at Primecare Benefits Inc.?
🦷 We're Hiring: Patient Service Representative (PSR)
Location: Las Vegas, NV | Dental Office in Medical Center
✨ Be the First Impression
Our Patient Service Representatives are the face of our office-the first and last interaction our patients have each visit.
We're looking for someone who is friendly, organized, and thrives in a fast-paced environment to join our team at a dental office located within a multi-specialty medical center offering medical, dental, vision and pharmacy care-all under one roof.
🧭 What You'll Do
- Greet and check in patients with a warm, professional demeanor
- Schedule appointments and manage provider calendars efficiently
- Verify insurance and collect patient payments
- Answer phones and assist patients with questions
- Coordinate patient flow to support an on-time schedule
- Maintain accurate patient records and documentation
- Collaborate with clinical and administrative teams
- Deliver an exceptional, patient-focused experience from start to finish
💼 What We're Looking For
- Previous dental or medical front office experience preferred
- Strong customer service and communication skills
- Comfortable working with insurance verification and patient payments
- Highly organized with strong attention to detail
- Ability to multitask in a fast-paced, high-volume environment
- Positive, team-oriented attitude
💰 What We Offer
- Competitive compensation
- Comprehensive benefits (medical, dental, vision)
- Paid time off & holidays
- A consistent schedule
- Growth opportunities within a multi-location organization
- A supportive, team-driven culture
⚡ Why This Role Is Different
You're not just answering phones-you're helping create a seamless, positive patient experience in a collaborative healthcare setting.
Working within a larger medical center gives you exposure to a more connected, team-based approach to care while still being part of a close-knit dental team.
💬 The Bottom Line
If you enjoy working with people, staying organized, and being part of a high-performing team-we'd love to meet you.
👉 Apply today and be the reason our patients feel welcomed every visit.