What are the responsibilities and job description for the Patient Service Representative (PSR) position at Primecare Benefits Inc.?
Patient Service Representative – Dental Office
Location: Teamsters Center – Box Canyon, Las Vegas, NV
Employment Type: Full-Time
Nevada Dental Benefits is seeking a friendly, organized, and dependable Patient Service Representative to join our dental team at the Teamsters Box Canyon location.
This position plays an important role in creating a positive patient experience and supporting the daily operations of the dental office. The ideal candidate is professional, customer-focused, comfortable working in a fast-paced environment, and able to communicate effectively with patients, providers, and team members.
Key Responsibilities:
- Greet and check in patients in a professional and welcoming manner
- Schedule and confirm dental appointments
- Assist with patient check-out and follow-up scheduling
- Verify patient eligibility and insurance information
- Maintain accurate patient demographic and account information
- Answer incoming calls and assist patients with questions
- Communicate treatment, scheduling, and financial information clearly and professionally
- Coordinate with clinical staff to support efficient patient flow
- Maintain patient privacy and confidentiality in accordance with HIPAA requirements
- Assist with administrative duties and other office responsibilities as needed
- Provide excellent customer service and help resolve patient concerns appropriately
Qualifications:
- High school diploma or equivalent required
- Previous dental, medical, or healthcare front office experience preferred
- Strong customer service and communication skills
- Ability to multitask and remain organized in a busy environment
- Comfortable working with computer systems and electronic patient records
- Professional, dependable, and team-oriented
- Experience with dental insurance or dental practice management software is a plus
Schedule:
Full-time schedule based on the operational needs of the Teamsters Box Canyon dental office.
Benefits:
Eligible full-time employees may receive:
- Medical, dental, vision, and disability coverage
- Paid time off
- Paid holidays
- 401(k) retirement plan with company match
- Additional employee benefits in accordance with company policy
If you are passionate about providing excellent service and enjoy working in a collaborative healthcare environment, we would love to hear from you.
Apply today to join the Nevada Dental Benefits team at our Teamsters Box Canyon location.