Community Advocate - Onsite (Harrisburg, PA)

At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us.

Job Posting Title

Community Advocate - Onsite (Harrisburg, PA)

Job Description

This position requires the individual to work on-site at our office located in Harrisburg, PA.

The Community Advocate supports residents under Pennsylvania's Pharmaceutical Assistance Contract for the Elderly (PACE) Program by conducting initial intake assessments, documenting eligibility information, and facilitating appropriate handoffs for continued support. This role focuses on accurate data collection and delivering a clear introduction to available services.

Responsibilities

• Conduct initial intake assessments to gather basic client information and determine preliminary eligibility
• Document accurate and complete client information in accordance with established procedures
• Identify issues and escalate complex or unresolved cases
• Maintain organized documentation to support downstream service coordination
• Other duties as assigned
  
  

Minimum Qualifications

• High school diploma from an accredited school or equivalent GED
  
  

Must be eligible to work in the United States without the need for work visa or residency sponsorship

Additional Qualifications

• Clear verbal and written communication skills with an empathetic approach
• Ability to follow structured processes with attention to detail
• Strong organizational and time management skills
• Ability to work in a fast-paced, team-oriented environment
• Basic problem-solving skills with ability to escalate appropriately
  
  

Preferred Qualifications

• Previous health care, insurance, or pharmaceutical industry experience
  
  

Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures

Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job

Potential pay for this position ranges from $21.15 - $31.73 based on experience and skills.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page and click on the "Benefits at a glance" button for more detail (https://www.primetherapeutics.com/benefits).

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

Positions will be posted for a minimum of five consecutive workdays.