What are the responsibilities and job description for the Insurance Agency Operations Manager position at Prime & Sub Insurance Services?
Insurance Agency Operations Manager
Location: Los Angeles, CA
About Us:
Prime & Sub Insurance Services is a fast-growing commercial insurance brokerage focused on contractors, property owners and small businesses nationwide. We’re seeking an organized, proactive, and results-driven operations leader to streamline and scale our backend processes.
Responsibilities:
- Manage daily operations across sales and service
- Optimize CRM and AMS usage
- Coordinate team onboarding, training, and performance tracking
- Ensure data accuracy, policy lifecycle tracking, and compliance
- Work closely with leadership to implement SOPs and strategic initiatives
Requirements:
- 3 years in operations (insurance agency experience preferred)
- Strong grasp of CRM/AMS systems
- Excellent communication and process management skills
- Can work independently and thrive in a fast-paced, scaling environment
- Compensation: Competitive salary performance bonuses. Growth opportunity into executive leadership.