Director of Construction

Prime Retail Services is a nationwide retail construction General Contractor helping brands bring their spaces to life with precision and professionalism. Since 2003, we’ve delivered retail construction solutions for Fortune 500 companies and growing brands across the United States and Canada.

As the Director of Construction, this position will lead Prime’s Construction Division, overseeing multi-site, multi-state retail special projects. The Director will drive business development by expanding existing client relationships, improving bid win rates, and supporting divisional growth strategies. Additionally, they will implement systems and processes to optimize workflows, enhance gross margins, and position the division for scalable growth.

ESSENTIAL FUNCTIONS:

Leadership & Division Oversight:

• Lead and oversee operations across all projects/programs, ensuring they meet quality, safety, and budgetary standards.
• Manage operational teams, including operations managers, project managers and subordinates, to drive productivity and align operations with overall business objectives.
• Establish clear performance benchmarks and ensure teams adhere to timelines and budgets.

Business Development & Client Relations:

• Identify and pursue business development opportunities within current client relationships, focusing on expanding services across all clients.
• Collaborate with the business development team to craft tailored solutions and proposals that meet client needs.
• Serve as the primary point of contact for key clients, ensuring satisfaction and fostering long-term partnerships.

Operational Strategy & Process Improvement:

• Develop and implement strategies that enhance operational processes across the division to improve efficiency, reduce costs, and meet profitability goals.
• Continuously evaluate operational performance, gathering and analyzing data to identify areas for improvement. Including field teams, operational score cards, and quality control.

Budgeting & Financial Management:

• Oversee division-specific budgets, manage financial resources effectively, and ensure adherence to project financial targets. Collaborate with finance and leadership teams to forecast revenue growth, develop financial strategies, and ensure profitability.
• Review and approve project bids, contracts, and procurement processes to maximize profitability.

Compliance & Risk Management:

• Ensure compliance with safety best practices and regulations, operational standards, and industry codes across all divisions.
• Lead risk assessment efforts, developing plans to mitigate operational risks and ensure smooth project execution.

COMPETENCIES:

• Strong leadership and operational management abilities.
• Expertise in business development and client relationship management.
• Proficient in budgeting, financial analysis, and contract management.
• Knowledge of industry-standard software and operational technologies.
• Knowledge of industry-standard safety requirements

REQUIREMENTS:

• 10 years in construction management, 5 years leading multi-site, multi-state retail projects.
• Bachelor’s degree in Construction Management, Business Administration, Engineering, or a related field preferred; equivalent experience in a senior operational role may be considered instead.
• Proven success managing special project rollouts in active environments, delivering on time and on budget.
• Experience driving business development, improving bid win rates, and expanding client relationships.
• Strong leadership in building and mentoring high-performing, multi-region teams.
• Expertise in developing operational systems, upholding safety best practices, managing budgets, and optimizing financial performance.
• Knowledge of compliance, licensing, and state-level construction requirements.
• Proficiency with construction software and project management tools, such as Procore, SmartSheets, and NetSuite
• OSHA 30-Hour Certification – Ensures a strong understanding of job site safety and compliance.

PREFERRED EXPERIENCE:

• Experience with self-performance models and scaling regional growth strategies for multi-state projects.
• Proven ability to implement integrated systems for performance tracking, decision-making, and operational efficiency.
• Strong background in Customer Facing Properties markets (retail, hospitality, healthcare) and managing complex client relationships.
• Proficiency with construction technologies, business intelligence systems, and certifications like PMP.

What we offer: competitive salary, company truck, insurance (health, dental, and vision) benefits available, paid holidays, PTO.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to remain in a stationary position for long periods of time.
• Must be able to occasionally move about inside the office to access cabinets, office machinery, etc.
• Must be able to operate a computer and other office productivity machinery such as a calculator, copy machine, and computer.
• Have the ability to communicate information and ideas so others will understand.
• Have the ability to observe details at close range (within a few feet of the observer). · Lifting or moving 50 lbs. may be required.
• Possess the ability to understand work instructions.
• Ability to move and operate project-specific equipment and to ascend/descend ladders.
• Must be able to position self to access low and high places.