Collection Specialist

Overview

Join our dynamic team as a Collection Specialist and play a vital role in managing accounts receivable and ensuring financial stability for our organization. In this energetic position, you will actively engage with clients to resolve outstanding debts, uphold industry standards, and maintain compliance with financial regulations. Your expertise in debt collection, negotiation, and customer service will drive positive outcomes while safeguarding confidential information. This role offers an exciting opportunity to develop your skills in financial concepts, industry knowledge of financial regulations, and account management within a fast-paced environment committed to excellence.

Responsibilities

• Contact clients via phone, email, and written correspondence to facilitate debt repayment and resolve account discrepancies.
• Negotiate payment plans and settlement agreements while maintaining professional phone etiquette and customer service standards.
• Analyze accounts using Excel data analysis techniques to identify delinquent accounts and prioritize collection efforts.
• Reconcile accounts receivable records, ensuring accuracy in debits & credits, account analysis, and account reconciliation processes.
• Maintain detailed documentation of all client interactions, payment arrangements, and compliance activities to ensure adherence to consumer protection laws and financial regulatory standards.
• Utilize accounting software and financial software tools to track collection activities, update client records, and generate reports on revenue cycle management.
• Collaborate with internal teams on accounts payable processes and ensure confidentiality when handling sensitive or proprietary information.

Experience

• Proven experience in medical collection, accounts receivable management, or debt collection negotiation within a healthcare or financial setting.
• Strong understanding of consumer protection laws, financial concepts, and industry knowledge of financial regulations related to collections.
• Proficiency in Microsoft Office applications such as Excel for data analysis and reporting; familiarity with accounting software is preferred.
• Excellent phone etiquette and telemarketing skills to effectively communicate with clients while maintaining compliance with financial regulations.
• Demonstrated ability to handle confidential information responsibly while managing multiple accounts efficiently.
• Experience in revenue cycle management or industry-specific financial processes is highly desirable.
• Strong math skills combined with account analysis capabilities to evaluate debtor situations accurately.

This role is ideal for motivated professionals eager to make a difference by helping clients resolve outstanding balances while ensuring compliance with industry standards. If you thrive in a fast-paced environment that values integrity, communication skills, and attention to detail, we invite you to apply today! Great working atmosphere,modern office and amenities. Bonus program including daily bonuses.

Pay: $19.00 - $35.00 per hour

Expected hours: 25.0 – 45.0 per week

Benefits:

• Flexible schedule
• Paid time off
• Paid training
• Work from home

Work Location: In person

Salary : $19 - $35