What are the responsibilities and job description for the Business Operations Manager position at Prime Line Packaging?
Company Description
Prime Line Packaging creates high-end, fully custom packaging for retail, luxury, and e-commerce brands. Our teams (creative, sales, marketing, production and finance) work closely together to deliver cohesive packaging collections and a top-tier client experience. We operate as a B2B partner managing complex, multi-step client projects. We are growing quickly and building a culture centered on communication, clarity, and continuous improvement.
Role Description
This is NOT a supply-chain, logistics, manufacturing, or warehouse operations role. This is a business operations leadership role focused on internal alignment, communication, and workflow improvement.
The Business Operations Manager will strengthen day-to-day communication, improve workflows between departments, and ensure projects move smoothly from initial concept through delivery.
This role is 100% onsite in South Plainfield, NJ.
What You'll Do
- Improve internal workflows across creative, sales, marketing, finance, and project coordination
- Lead cross-functional “pods” to increase communication and reduce bottlenecks
- Set clear expectations, processes, and accountability structures
- Identify operational gaps and implement simple, effective solutions
- Improve visibility into timelines, handoffs, and project status
- Support team leads and reinforce a culture of clarity and ownership
- Translate leadership goals into concrete departmental actions
Qualifications:
- 5 years in business operations, organizational operations, or project operations
- Strong communicator who brings structure and clarity
- Skilled at simplifying processes and aligning cross-functional teams
- Comfortable onsite in a fast-paced, entrepreneurial environment
- Experience with B2B or project-based businesses is a plus
Why Join Us:
- High-impact, visible leadership role
- Fast-growing, creative company
- Low bureaucracy — you’ll directly shape how we operate
- Collaborative, supportive culture
- Onsite environment with direct access to teams and leadership