HVAC Office Admin

You'll be responsible for the administrative side of the business, working directly with the owner, technicians, and customers.

Responsibilities include:

- Managing the daily office operations

- Handling customer calls and customer service

- Invoicing and billing

- Accounts receivable and collections

- Processing paperwork and keeping records accurate

- Following up on estimates and outstanding work

- Managing maintenance agreement paperwork and renewals

- Coordinating information between the office, technicians, and customers

- Entering/coordinating payroll, benefits, and other administrative duties

- Keeping the office & staff organized and on top of deadlines

- Helping improve the way we do things as the company continues to grow

WHAT WE'RE LOOKING FOR

We're looking for someone who:

• Has small office management experience

• Is organized and pays attention to details

• Is comfortable dealing directly with customers

• Can handle multiple responsibilities without getting overwhelmed

• Takes initiative and doesn't need to be constantly directed

• Is dependable and follows through

• Has good computer skills and is skilled with learning new software (in place, as needed)

• Is professional and works well with a small team

Experience in HVAC or another service business is a plus, but the right office manager with the right attitude and skills will be considered.

WHY PRIME?

PRIME is a long-established, locally owned HVAC company with a strong reputation for quality work and taking care of our customers.

We're looking for someone who wants a long-term position and a real role in the company, not just another job.

If you're an experienced office manager who likes being responsible, solving problems, and keeping a business organized, we'd like to meet you.

$45,000–$70,000 depending on experience

Prime Heating & Cooling LLC

You should be proficient in:

• Leadership / People Management
• Standard Operating Procedures (SOPs)
• Human Resources
• Workers’ Compensation
• Recruiting
• Family and Medical Leave Act (FMLA)
• Coaching and Mentoring Experience
• Scheduling Experience
• Business Insurance