What are the responsibilities and job description for the Financial Counselor for Charity Care Programs position at Prime Healthcare?
Overview
Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 54 hospitals and has more than 360 outpatient locations in 15 states providing more than 3.0million patient visits annually. It is one of the nation’s leading health systems with over 60,000 employees and physicians. Twenty-one of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team!
Responsibilities
The Financial Counselor for Charity Care Programs plays a vital role in helping patients understand and access financial assistance resources. This includes hospital charity care, government aid, hospital discount programs, and other available support options. The counselor will screen, evaluate, and assist patients in securing financial assistance for healthcare services, ensuring they are informed and connected to appropriate programs such as Medicaid, Medicare, Marketplace programs, Victims of Crime funds, and hospital-based charity care.
By providing clear guidance and compassionate support, this role helps patients manage their healthcare expenses while ensuring compliance with hospital policies and regulatory standards.
Key Responsibilities
Impact of the Role
The Financial Counselor ensures that patients—especially the most vulnerable—receive the support they need to access essential healthcare. By connecting patients with financial assistance programs and guiding them through the process, this role directly contributes to reducing barriers to care and supporting the hospital’s mission of serving the community.
Qualifications
EDUCATION, EXPERIENCE, TRAINING
Pay Transparency
Prime Healthcare offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $21.00 to $28.26. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.
Employment Status
Full TimeShift
DaysEqual Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Privacy Notice
Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf
Salary : $21 - $28