Specialty Practice Manager | Sales Consultant

About the Role This is not your typical Office Manager role. We are looking for a dynamic leader who can run the daily operations of our Keller specialty location while also serving as our primary patient sales consultant. You will lead a clinical and front office team, keep the practice running at a high level, and personally guide patients through their treatment journey from the first consultation to a scheduled surgery. If you are a natural connector, a confident closer, and a strong operational leader — this role was built for you.

What You Will Do

Practice Management

• Oversee all daily front office and clinical operations at the Keller location
• Lead, coach, and support Registered Dental Assistants (RDAs) and front office team members
• Monitor and manage collections, billing, and insurance verification processes
• Ensure accurate and timely submission of claims and follow up on outstanding balances
• Manage vendor relationships, supply ordering, and invoice verification
• Maintain compliance with office policies, procedures, and HIPAA requirements
• Serve as the primary point of contact between the office team and regional operations leadership
• Track key performance metrics and report to leadership regularly
• Support hiring, onboarding, and training of new team members as needed

Sales & Patient Consultation

• Meet with new and prospective patients to discuss implants, All-on-X, dentures, and surgical treatment options
• Guide patients through the decision-making process with confidence, empathy, and clarity
• Create and present customized treatment plans while navigating insurance benefits
• Apply patients to dental financing programs and confidently discuss large treatment investments
• Schedule consultations and surgeries while coordinating with the lab and surgeon's schedule
• Ensure all medical clearances are received prior to scheduled surgery dates
• Develop and maintain relationships with prospective and current patients to ensure a smooth transition from consultation to treatment
• Manage follow-up outreach to patients who have delayed or paused treatment
• Make outbound calls to warm leads generated through SEO, print, TV, and other marketing channels
• Operate advanced imaging equipment such as CBCT (training provided)
• Support implant marketing initiatives and overall branding of the practice

What We Are Looking For

• Minimum 2 years of dental office management experience required
• 2–3 years of sales experience, preferably in a customer-facing or healthcare setting
• Experience in a specialty dental setting strongly preferred
• Comfortable leading clinical support staff including RDAs
• Strong knowledge of dental billing, insurance, and collections processes
• Confident discussing large treatment investments and financing options with patients
• Elite communication, rapport-building, and negotiation skills
• Highly organized, self-motivated, and able to manage multiple priorities simultaneously
• Outgoing, professional, and able to establish immediate trust with prospective patients
• Proficiency in dental practice management software; Dentrix, Eaglesoft, or similar preferred
• Comfortable with standard office software including Excel and Google Drive
• Professional dress and appearance required

What We Offer

• Competitive base salary: $55,000 – $65,000 based on experience
• Bonus potential based on performance
• Paid time off (PTO)
• Paid holidays
• Full-time schedule, Monday – Thursday 8:00 AM – 5:00 PM, Friday 8:00 AM – 2:00 PM
• Supportive regional leadership team
• Opportunity to grow within a multi-location dental organization
• Beautiful, modern specialty office environment