What are the responsibilities and job description for the Medical Receptionist position at Prime Care Medical Group?
Job Summary
We are seeking a proactive and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, providers, and visitors, ensuring a smooth and welcoming experience. Your responsibilities will include managing patient appointments, handling medical records with confidentiality, and providing exceptional administrative support. The ideal candidate will possess strong computer skills, excellent communication abilities, and a solid understanding of medical office procedures. This position offers an engaging environment where your organizational skills and healthcare knowledge will make a meaningful difference in patient care.
Responsibilities
- Greet patients and visitors warmly while managing check-in and check-out procedures efficiently
- Schedule appointments using electronic health record (EHR) system, Epic.
- Verify patient insurance coverage, collect copays and process payments
- Maintain and update electronic health records (EHR) systems ensuring compliance with HIPAA and clinical confidentiality policies
- Review documentation for completeness and accuracy, including care plans and medical records
- Answer multi-line phone systems with professional phone etiquette, directing calls appropriately, taking messages, answering messages and scheduling appointments appropriately.
Skills
- Extensive experience with EMR/EHR systems; Epic a plus
- Strong knowledge of medical terminology, documentation review, and health information management
- Familiarity with insurance processes including Medicare and health insurance policies
- Excellent customer service skills with bilingual abilities preferred to serve diverse patient populations; Spanish a plus
- Demonstrated clerical experience in a healthcare setting with office management capabilities
- Knowledge of clinical confidentiality policies to ensure compliance with HIPAA regulations
- Ability to handle phone communication professionally while managing front desk operations effectively
- Experience working in medical offices is a plus; familiarity with electronic health records management is essential
Join our team to be part of a dynamic healthcare environment where your organizational talents and healthcare expertise will contribute directly to positive patient experiences. We value dedicated professionals committed to delivering exceptional administrative support in a fast-paced clinic setting.
Pay: $20.00 - $23.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Dependent health insurance coverage
- Flexible schedule
- Free parking
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $20 - $23