What are the responsibilities and job description for the Operations Coordinator / Executive Assistant position at Prime ATM?
About Us
Prime ATM is a growing company specializing in ATM placement, service, and operations across the United States. In addition to managing thousands of ATM locations, we also operate self-storage facilities and U-Haul services. We are looking for a highly organized, motivated individual who enjoys wearing many hats and thrives in a fast-paced environment.
No two days are the same in this role. If you enjoy solving problems, learning new software, and taking ownership of projects, we'd love to hear from you.
Position Overview
This position is a combination of executive support, operations coordination, customer service, sales, marketing, and project management. You will work directly with the owner to help keep multiple businesses running efficiently.
The ideal candidate is a self-starter who enjoys taking initiative, can prioritize multiple responsibilities, and is comfortable learning new software and processes.
Responsibilities Executive Support
- Answer phone calls for the owner and relay both business and personal messages.
- Assist with scheduling, organization, and day-to-day administrative tasks.
- Handle confidential information professionally.
- Assist with special projects and additional tasks as assigned.
ATM Operations
- Monitor ATM locations for low cash, outages, and service issues.
- Coordinate with field technicians regarding repairs, maintenance, and new installations.
- Learn transaction processing software and monitor ATM activity.
- Communicate with accounting regarding commissions, payments, and location questions.
- Schedule freight shipments and obtain quotes from shipping companies.
- Answer calls from ATM customers and business owners.
Sales & Business Development
- Cold call businesses to generate new ATM placement opportunities.
- Visit businesses in person to develop relationships.
- Identify new marketing opportunities and generate qualified leads.
- Help expand Prime ATM's customer base.
Marketing
- Manage and create social media content.
- Learn and utilize CRM software.
- Assist with email marketing campaigns.
- Research new ways to increase business and brand awareness.
Self Storage Operations
- Answer customer questions regarding storage rentals.
- Assist new tenants with rental paperwork.
- Process customer payments.
- Maintain tenant records.
- Learn storage management software.
- Monitor automatic gate operations.
- Help ensure facilities remain clean and secure.
- Report suspicious activity or trespassing.
- Assist customers with reservations and equipment questions.
- Help customers troubleshoot rental issues.
- Provide excellent customer service throughout the rental process.
Qualifications
- High school diploma required.
- Associate's or Bachelor's degree in Business or related field preferred.
- Strong Microsoft Office skills (Word, Excel, Outlook).
- Comfortable learning new software and CRM systems.
- Excellent verbal and written communication skills.
- Strong organizational and time management skills.
- Ability to multitask and prioritize competing responsibilities.
- Self-motivated with minimal supervision.
- Professional appearance and demeanor.
- Strong customer service skills.
- Problem solver with excellent attention to detail.
- Comfortable making outbound sales calls.
- Ability to work effectively under pressure.
- Valid driver's license and reliable transportation.
Preferred Qualifications
- Experience with CRM software.
- Administrative or executive assistant experience.
- Sales or customer service background.
- Social media marketing experience.
- Operations or logistics experience.
- Experience working in a small business environment.
Benefits
- Competitive salary ($40,000-$80,000 based on experience)
- Opportunity for advancement
- Hands-on experience managing multiple businesses
- Diverse work environment with new challenges every day
- Direct mentorship from company ownership
- Paid time off
- Flexible growth opportunities as the company expands
Who We're Looking For
We're looking for someone who doesn't wait to be told what to do. You should enjoy figuring things out, solving problems, and taking ownership of your work. If you're dependable, organized, eager to learn, and enjoy variety in your day, you'll fit in well here.
This is an excellent opportunity for someone looking to grow into an operations management or business leadership role while gaining experience across multiple industries.
Pay: $40,000.00 - $70,681.13 per year
Benefits:
- Paid time off
Work Location: In person
Salary : $40,000 - $70,681