Demo

VP of Operations

Prime Appearance
Grand Rapids, MI Full Time
POSTED ON 12/9/2025 CLOSED ON 12/30/2025

What are the responsibilities and job description for the VP of Operations position at Prime Appearance?


SUMMARY OVERVIEW

The Vice President of Operations will be responsible for overseeing all aspects of the operation, its employees, and customer relations. The Vice President of Operations will play a pivotal role in developing and implementing strategic initiatives aimed at optimizing the company's operations and contributing to its overall success.

 

RESPONSIBILITIES

  • Direct, mentor, elevate and develop a team of employees, including a predominantly frontline workforce
  • Develop and implement operational strategies aligned with the company's goals
  • Collaborate with senior leadership to set performance goals and identify growth opportunities
  • Drive and communicate operational performance and strategy to the executive team
  • Senior leader for your business unit, collaborating with multiple departments, including finance, sales, contracts, human resources, and vendors
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement
  • Develop and manage operational budgets, ensuring cost efficiency and profitability
  • Monitor financial performance, identify variances, and implement corrective actions
  • Work with the finance team to ensure accurate financial accountability, reporting and forecasting
  • Ensure compliance with industry regulations, company policies, and safety standards
  • Identify and mitigate operational risks
  • Develop and maintain contingency plans for business continuity
  • Build and maintain relationships with key stakeholders, including suppliers, partners, and customers
  • Promote a culture of safety and accountability
  • Perform any additional duties as assigned by management


QUALIFICATIONS

  • 18 years of age or older
  • Eligible to work in the United States
  • Must have a valid state-issued driver’s license with an acceptable driving record
  • Communicate effectively in English (reading, writing, speaking)
  • Bilingual in English/Spanish a plus
  • Track Record of driving operational improvements and achieving performance goals
  • Bachelor’s Degree in Business Administration, Operations Management or related field preferred
  • Ten plus years of relevant experience in lieu of a degree
  • Proven experience in a senior operations management role, preferably in a similar industry
  • Strong leadership skills and experience managing large teams
  • Effectively communicate with colleagues and clients, both in-person and through electronic means
  • Pass a background check and drug screen
  • Must be flexible to work extended hours on occasion to support our field operations
  • Travel requirement approximately 50%


To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

 


PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:

  • Ability to lift up to 25 pounds
  • Position is generally sedentary, sitting for long periods of time
  • Be able to hear and respond to the spoken voice and to audible alarms
  • Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
  • Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

 


The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

 


PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

 


SMS/Text Communications
By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.

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Salary.com Estimation for VP of Operations in Grand Rapids, MI
$149,839 to $208,526
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