Operations Manager - DOT

SUMMARY OVERVIEW 

The Operations Manager DOT is responsible for overseeing all aspects of field operations, including leading the operations team, coordinating with airlines and airport authorities, and ensuring the implementation of operational procedures and policies. In addition to managing day-to-day operations, this role is key in crisis management, handling emergencies and disruptions in close collaboration with senior leadership. Continuous analysis and improvement of operational processes to increase overall efficiency.

RESPONSIBILITIES

• Oversee daily operations of the airport service team 
• Coordinate with various departments to ensure smooth and efficient airport operations 
• Implement operational policies and procedures in line with company objectives and industry standards 
• Ensure compliance with all DOT regulations and guidelines, including overseeing the safe and legal operation of airport vehicles, equipment, and personnel involved in airside and landside operations 
• Conduct regular audits and inspections to verify adherence to DOT standards, including reviewing maintenance records, driver qualifications, and safety procedures, and provide training and updates to staff on changes in DOT regulations 
• Manage staff scheduling, training, and performance evaluations 
• Ensure compliance with aviation regulations and safety protocols 
• Monitor operational performance and implement strategies to improve productivity and service quality 
• Liaise with airlines, airport authorities, and external stakeholders 
• Address and resolve operational issues and passenger complaints 
• Oversee the maintenance and servicing of airport equipment and facilities 
• Manage budgeting and resource allocation for operational needs 
• Develop and maintain emergency response plans and procedures 
• Analyze data and reports to identify trends and areas for improvement 
• Lead and motivate staff to achieve operational excellence 
• Stay updated with the latest trends and developments in the aviation industry 
• Provide regular operational reports and feedback to senior management 
• Perform any additional duties as assigned by management  

QUALIFICATIONS

• 18 years of age or older
• Eligible to work in the United States
• Ability to work in office, onsite, Monday-Friday 
• 5 years of Leadership/Operational experience
• Established leader in managing large teams
• Project Management experience is a plus
• In-depth knowledge of airport operational procedures and regulatory requirements 
• Strong leadership and team management skills
• Must have a valid state-issued driver’s license with an acceptable driving record
• Communicate effectively in English (reading, writing, speaking)
• Effectively communicate with colleagues and clients, both in-person and through electronic means
• Ability to pass a DOT background check and drug screen
• Travel requirement >75% travel between airport stations and for meetings
• Must be flexible to work extended hours on occasion to support our field operations   

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:

• Ability to lift up to 70 pounds 
• Prolonged standing and walking in an indoor/outdoor environment as applicable 
• May need to reach with arms and grasp with hands  
• May need to push, pull 
• May need to crawl and crouch, at times, in confined tight spaces 
• May need to bend, stretch, squat, kneel 
• Exposure to moderate and at times high noise levels 
• Be able to hear and respond to the spoken voice and to audible alarms  
• Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers  
• Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)  

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

SMS/Text Communications

By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.