Assistant Operations Manager - LAS Airport

SUMMARY OVERVIEW

The Assistant Operations Manager provider is responsible for assisting in the oversight and management of daily airport operations, ensuring smooth and efficient functioning across various departments like ground handling, customer service, and security. This role involves coordinating operational activities, managing staff, and implementing procedures to ensure compliance with aviation regulations and safety standards. You will play a key role in problem-solving and decision-making during operational challenges, and collaborate closely with various stakeholders, including airline representatives and airport authorities. Also, you will help develop operational strategies, staff training, and process improvement initiatives. 

RESPONSIBILITIES

• Assist in overseeing daily operational activities across various airport service departments 
• Support the Operations Manager in coordinating and managing staff, ensuring efficient workflow 
• Implement operational policies and procedures to enhance service quality and efficiency 
• Contribute to the training and development of operational staff in line with company standards 
• Monitor operational performance and suggest improvements to processes and techniques 
• Collaborate with other departments to ensure seamless service delivery and passenger satisfaction 
• Participate in the planning and execution of emergency and safety procedures 
• Assist in managing budgets, including tracking expenses and forecasting needs 
• Handle customer service issues, resolving them promptly and effectively 
• Ensure compliance with all airport, regulatory, and legal requirements 
• Coordinate with maintenance teams to ensure proper upkeep and availability of equipment 
• Analyze operational data and reports to identify trends and areas for improvement 
• Provide regular feedback to staff and assist in performance evaluations 
• Stay updated with industry best practices and emerging technologies in airport operations 
• Participate in strategic planning to improve overall operational efficiency and effectiveness
• Perform any additional duties as assigned by management

QUALIFICATIONS

• 18 years of age or older
• Eligible to work in the United States
• Must have a valid state-issued driver’s license with an acceptable driving record
• Communicate effectively in English (reading, writing, speaking)
• 3 plus years' experience in airport operations or a related field, with a background in supervisory roles 
• Strong understanding of airport procedures and regulatory requirements 
• Ability to work effectively under pressure in a fast-paced environment 
• Proficiency in operational planning and staff management 
• Flexibility to work various shifts, including weekends and holidays 
• Knowledge of the Aviation Industry 
• Ability to access and interpret information in print and electronically, including the use of electronic devices including IPads/Tablets, Computers, and Mobile Devices
•  Effectively communicate with colleagues and clients, both in-person and through electronic means
• Pass a background check and drug screen
•  Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)
• Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays

To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:

• Ability to lift up to 25 pounds
• Position is generally sedentary, sitting for long periods of time
• Be able to hear and respond to the spoken voice and to audible alarms
• Tasks may involve repetitive motions of the arms, wrists, hands and/or fingers
• Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

PrimeFlight Aviation Services, Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

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