What are the responsibilities and job description for the IT Specialist position at PrimaryOne Health and Careers?
Join PrimaryOne Health and be a part of something special— help us care for our community—with compassion, dignity, and purpose. We are a mission-driven team providing quality care, hope, and healing to the community we proudly serve.
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WHO WE ARE
PrimaryOne Health’s commitment to high-quality service, personal patient care, and access to state-of-the-art technology enables us to remain the fastest growing urban health center in Central Ohio. Our patients have access to primary healthcare, dental and vision services, nutrition planning, diabetes education, and other specialty medical services for the entire family within their own neighborhood. PrimaryOne Health is dedicated to improving quality of life through providing access to the highest possible quality healthcare.
WORK FOR US!
PrimaryOne Health is currently seeking an IT Specialist for our East 17th Ave. health center.
Essential Job Responsibilities:
- Maintain accurate records of support requests.
- Communicate with staff to understand and resolve technology problems, escalating when necessary.
- Coordinate triage of support requests.
- Manage accurate records or reports as needed.
- Travel to and from health centers as needed for support projects.
- Responsible for managing user access and permissions.
- Moderate travel required.
Successful candidates will have a minimum associate's degree in computer related field and 2 years' experience in help desk environment; or bachelor's degree in computer related field.
WHAT WE OFFER
PrimaryOne Health offers competitive wages and an extremely attractive benefits package, including generous Paid Time Off, Paid Holidays, Medical/Dental/STD/LTD/Life, Professional Development / Professional Education, and company contribution to retirement plan. Other perks, such as discount programs, EAP, and worksite wellness are also available. Most benefits are available on the first of the month following date of hire.
EOE