What are the responsibilities and job description for the Certified Medical Assistant (CMA/RMA/CCMA) — Concierge Primary Care position at PrimaryMD?
Your Role: Hands-On Care, Done Beautifully
PrimaryMD is a concierge primary care and longevity practice redefining what medicine feels like. We're hiring a Certified Medical Assistant for our Hudson Yards practice — the clinical hands of our NYC care team.
This is patient-facing, hands-on work for someone who takes real pride in their craft: flawless blood draws, smooth visit flow, prior authorizations that don't stall, and referrals that actually land. Our members pay for a premium experience, and you're a big part of what makes it feel that way.
Location: New York City (Hudson Yards) — full-time, in person, Monday–Friday Reports to: Clinical Operations Manager Compensation: $60,000–$75,000, commensurate with experience
What You'll Do
Phlebotomy — Perform blood draws with exceptional technique and a calm, reassuring presence. Our members notice the difference between a good stick and a great one — you're the great one. Handle specimen processing, labeling, and lab logistics end to end.
Patient Care & Visit Support Room patients, take vitals, administer EKGs and point-of-care testing, prep for procedures, and keep the clinical day running smoothly for our physicians.
Prior Authorizations & Referrals Own prior auths from submission to approval — imaging, medications, specialist visits. Coordinate referrals with specialist offices and imaging centers across the city and follow through until the patient is seen.
Navigate the NYC System Use your working knowledge of New York's hospital systems (Mount Sinai, Lenox Hill / Northwell, NewYork-Presbyterian / Weill Cornell), imaging centers, and pharmacies to keep care moving — calling, faxing, portal-chasing, and following up so patients never have to.
Keep the Clinic Ready Inventory, supplies, exam room turnover, equipment checks, and the operational details that make a clinical space feel effortless.
What We're Looking For
Certification & Experience
- Current national MA certification required: CMA (AAMA), RMA (AMT), or CCMA (NHA).
- Expert phlebotomist — 2 years of regular, high-volume draw experience. You'll demonstrate your technique during the interview process. Separate phlebotomy certification (CPT) a plus.
- 3 years as a medical assistant in outpatient, primary care, or specialty practice.
- Hands-on prior authorization experience — you've worked insurer portals, peer-to-peer queues, and know how to get to 'approved.'
- Familiarity with NYC hospital systems, imaging centers, and specialist landscape strongly preferred.
- EKG, point-of-care testing, and EMR proficiency.
The Person
- Meticulous — specimens, documentation, and follow-ups are always right.
- Warm and unflappable with patients; service mindset suited to a concierge membership practice.
- Self-starter who follows tasks through to done, not just handed off.
- Team player who communicates clearly and asks when unsure.
Why PrimaryMD?
Practice at your best. Small patient panel, unhurried visits, and physicians who treat you as a true teammate — not an assembly line.
Be valued for your craft. Our members know your name, and your skill directly shapes their experience.
Grow with us. We're building our flagship East Coast practice, with a new SoHo location coming. Strong performers grow as we do.
Competitive package. $60,000–$75,000 base in a collaborative culture that mirrors our PACI principles — Personalized, Accessible, Caring, Inspiring.
About PrimaryMD
PrimaryMD is a tech-enabled concierge primary care practice emphasizing The Human Advantage — proactive, relationship-based care that's tech-enabled but always human-first. From advanced diagnostics to personalized care plans and continuous support, we empower members to optimize their healthspan. Join us in building a future where medicine is personal, preventive, and profoundly impactful.
Salary : $60,000 - $75,000