Field Support Analyst

Primary Talent Partners has a new contract opening for a Field Support Analyst with our commercial real estate client in Houston, TX. This is a 4-month contract with a potential for extension.


Pay: $24.00 - $29.00/hr; W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment. Candidates must be legally authorized to work in the United States and must be able to sit on Primary Talent Partners W2 without sponsorship.


Schedule: Monday-Friday: 8am -5pm (EST)


Description:
Overview of Work Environment:
Supporting corporate office, work independently, but will have virtual team of support as well


Resource's typical working day:

• General desk top support
• Hardware/software support
• Desktop support helping a wide range of end users
• Responding to tickets
• Maintaining office technology
• Front facing customer service
• Level 1 & Level 2 software support enterprise level
• Backend office MS Office Support
• MS Intune
• Active Directory
• Remote management
• Incident Request Management
  
  

Must Have Skills:

• Good technical skills
• Good customer service
  
  

Nice to have skills:

• Banking or law firm support work,
• Experience with Apple iOS
• Adobe Acrobat
  

Years of Experience: 5 years

Education:

• Bachelor's degree preferred, if no degree, they will need 5 years extra experience
  
  

Software skills:

• MS Intune, Ticketing Systems, MS Office Suite
  
  

Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at info@primarytalentpartners.com

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