Channel Operation Analyst: Level 2 - EdTech

Primary Talent Partners has a new contract opening for a Channel Operation Analyst: Level 2 to join a multinational educational publishing company in OHIO, OH. This is a 6-month contract with a potential for extension.

Pay: $45.00 - $50.81/hr; W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment. Candidates must be legally authorized to work in the United States and must be able to sit on Primary Talent Partners W2 without sponsorship.


Description:
The Analyst, Channel Operations plays a key role in enabling and optimizing third-party distribution channels through effective data management, process improvement, and cross-functional collaboration. This position partners with internal stakeholders and external distributors to ensure accurate data transmission, streamline operations, and support strategic channel initiatives.


DUTIES AND RESPONSIBILITIES:

• Provide day-to-day support for channel operations, assisting with data alignment and reconciliation between internal systems and external distribution partners
• Monitor and validate data across third-party platforms to ensure accuracy and escalate discrepancies as needed
• Collaborate with Sales, Analytics, and internal teams to support channel processes and respond to operational requests
• Support multiple operational initiatives, including both as a external representative of MHE operations as well as partner with stakeholders internally as a SME for distribution processes
• Partners with Sales and GTM teams on channel operation processes and support dispute escalation as directed by the Sr Director
• Please note this job description is designed to cover the primary duties of the role, but incumbents may be assigned other duties. Duties, responsibilities, and activities may change at any time with or without notice.
  
  

Education Requirement:

• Bachelor's degree in related field or equivalent experience.
• Experience Requirement:
• 5 years of applicable experience.
• Skills and Experience:
  
  

Required:

• Strong analytical and problem-solving skills with attention to detail
• Proficiency in data management tools (e.g., Excel - advanced formulas, pivot tables; experience with CRM or ERP systems preferred)
• Ability to manage and reconcile large datasets across multiple systems
• Strong communication skills with the ability to work effectively across internal teams and external partners
• Process improvement mindset with experience identifying inefficiencies and driving operational enhancements
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Basic understanding of data governance, metadata management, and system integrations preferred
  
  

Preferred:

• Detailed working knowledge of course material distribution landscape in the Higher Education market.
• Exposure to data analysis tools (such as Power BI, Tableau or Alteryx)
• Experience using Business Intelligence queries or SQL.
  
  

Primary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at info@primarytalentpartners.com