Collections Specialist - I

Job Summary
We are seeking a motivated and detail-oriented Collections Specialist - I to join our dynamic financial team. In this role, you will be responsible for managing medical and accounts receivable collections, ensuring timely payments, and maintaining positive relationships with patients and healthcare providers. Your expertise in financial concepts, medical billing, and account reconciliation will drive the revenue cycle process forward. This position offers an exciting opportunity to develop your skills in accounts payable, negotiation, and customer service within a fast-paced healthcare environment. Your proactive approach and excellent phone etiquette will help us optimize collections while delivering exceptional service.

Responsibilities

• Contact patients, insurance companies, and healthcare providers via phone and written communication to follow up on outstanding medical accounts receivable
• Review and analyze accounts to identify delinquent payments, discrepancies, or billing errors, applying strong account analysis skills
• Negotiate payment plans or settlement agreements with debtors while maintaining professionalism and adherence to company policies
• Utilize medical terminology, CPT coding (Current Procedural Terminology), ICD-10 codes (International Classification of Diseases), and medical billing knowledge to accurately process claims and resolve issues
• Reconcile accounts by verifying debits & credits, ensuring accuracy in accounting software and financial software systems
• Collaborate with accounts payable teams to resolve discrepancies related to payments or billing errors
• Maintain detailed documentation of collection activities, account status updates, and correspondence logs for audit purposes
• Stay informed about healthcare regulations, revenue cycle management best practices, and updates in medical coding standards to improve collection efficiency

Qualifications

• Prior experience in medical collections or accounts receivable is preferred but not required; a strong desire to learn is essential
• Knowledge of medical billing procedures, CPT coding, ICD-10 coding, and healthcare terminology
• Familiarity with accounting principles such as debits & credits and account reconciliation processes
• Proficiency with financial software and accounting software used in healthcare settings
• Excellent phone etiquette combined with strong customer service skills to handle sensitive situations professionally
• Ability to analyze accounts receivable data effectively using math skills and attention to detail
• Strong negotiation skills coupled with a clear understanding of revenue cycle management processes
• Basic understanding of accounts payable procedures and financial concepts related to the healthcare industry

Join us as a Collections Specialist - I and become a vital part of our mission to streamline the revenue cycle while providing outstanding support to our patients and partners. Your dedication will help ensure financial health for our organization while fostering positive relationships through effective communication.

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $15 - $17