ENT MA/LPN/RN Patient Flow Coordinator

Pay: Full-time position, pay starts at $18.00/hour, depending on experience, plus a $2.00 differential for working in ENT

Providers: Matthew Mors, D.O., and Scott Morrill, P.A.-C.

You.

You bring a smile, compassion, and empathy to your work as an ENT Patient Flow Coordinator.

You are efficient. You know how to stay on task. You provide support for peers and patients alike.

You're great at what you do, but you want to be a part of something even greater. Because while you believe in the strength of the individual, you know the power of the team is invincible.

Us.

Primary Health Medical Group is Idaho's largest independent medical group, specializing in family practice and urgent care. With multiple locations throughout the Treasure Valley, we are able to offer patient-centered care where medical decisions respect the unique needs of each patient and their families.

Benefits

Benefits are one of the ways we support and encourage the health and well-being of you and your family. But health is more than just physical. We also promote a positive work-life balance and offer flexible scheduling options. We provide a comprehensive benefits package available to most employees, which includes:

• Medical coverage with a broad range of plans to offer more personalized coverage
• Dental coverage with two plan options
• Voluntary vision insurance
• Life, disability, and long-term care insurances
• 401(k) with employer match
• Employee Assistance Program (EAP) available to all employees and their dependents at no cost
• Generous paid time off (based on position hours)
• Bonus opportunities
  
  

We.

Together we'll align our mission, service standards, workplace, and careers.

We will flourish with teamwork, celebrate our company culture, and encourage an atmosphere of positivity and fun.

We will strive to be the medical provider of choice, offering continuity of care and expanding to meet the needs of a growing community. We will do this together as a team with integrity and respect for our patients and each other.

Your day.

As an ENT PFC, you need to know how to:

• Assist in the examination and treatment of patients under the direction of a provider and/or physician, which could include injections
• Provide clinical triage/communication as defined by protocol or per provider instructions
• Prepare treatment rooms for examination of patients, including sterilization, cleaning, and checks on medical equipment
• Prepare basic laboratory tests on-premises and prepare laboratory specimens
• Perform phlebotomy involved with the proper collection, labeling, processing, and distribution of specimens for laboratory testing from patients of all ages
• Administer adult and childhood vaccines
• Observe disease improvement and help manage chronic conditions
• Help patients navigate the healthcare system, providing one-on-one education, and participating in the patient’s healthcare plan
• Assist with special procedures not offered in the Urgent Care that are specific to the Ear, Nose, and Throat specialty
• Assist the back office in managing patient flow, paperwork, and customer service
• Provide quality customer service and patient education based on assessment of needs
• Perform tests and procedures as ordered
• Accurately document patient encounters and interventions performed
• Relay provider instructions to patients
• Assist with all non-direct patient care tasks (autoclaving, stocking room, scanning records, mailing, etc.)
• Aid in identifying methods of improving patient care
• Assist Front Office Staff in managing details of patients, schedules, and referrals
• Assist or lead in emergency situations
• Maintain confidentiality regarding patient and business functions of the organization, i.e., HIPAA
• Perform other duties as assigned
  
  

Your Experience.

We hire people, not resumes. But we also expect excellence, which is why we require:

• Completion of a nationally accredited MA program
• LPNs and RNs must have a current license from the Idaho Board of Nursing
• Venipuncture skills
• Previous clinical experience preferred
• Customer service-oriented attitude/behavior
• Computer proficiency is required, and the ability to use applicable software as required to perform the essential functions of the job
• Recommended vaccines to include annual Influenza, Hep B, TDaP, MMR, Varicella, and TB
  
  

Your next move.

Now that you know more about being an ENT PFC on our team, we hope you'll join us. At Primary Health, you will reaffirm your love for this work and why you were called to it.

Primary Health Medical Group is a Drug-Free and Smoke-Free Workplace. Employment is contingent upon successfully completing a background check and drug screening. While not mandatory, we strongly recommend that new hires stay current on vaccinations, such as the annual Influenza vaccine, and request that proof of immunization be provided or scheduled within two weeks of the start date.