What are the responsibilities and job description for the Front Desk Receptionist position at Primary Care Clinic?
Medical Receptionist
Location: Near Prescott Valley, AZ
Schedule: Monday–Friday | 8:00 AM–5:00 PM
Position Overview
We are seeking a friendly, dependable Medical Receptionist to join our small, patient-centered medical clinic. This role is essential to creating a positive first impression for our patients and supporting smooth daily clinic operations. The ideal candidate is organized, detail-oriented, and able to multitask in a fast-paced healthcare environment while maintaining professionalism, discretion, and excellent customer service.
Key Responsibilities
- Greet patients and visitors warmly and assist with check-in and check-out processes
- Answer and manage high-volume phone calls professionally and efficiently
- Schedule, confirm, and coordinate patient appointments
- Collect co-pays and verify insurance eligibility and requirements
- Sort and manage incoming faxes and documents
- Scan and upload patient-related documents into the medical record
- Provide accurate information to patients as needed
- Maintain a clean, organized, and welcoming reception area
- Collaborate effectively with providers and medical staff
- Ensure patient confidentiality and maintain HIPAA compliance at all times
- Assist with clerical support and other duties as assigned
Knowledge, Skills, and Abilities
- Strong computer and keyboarding skills
- Prior clerical or receptionist experience
- Excellent telephone etiquette and communication skills
- Ability to multitask and remain organized in a busy environment
- Professional, friendly, and welcoming demeanor
- Ability to build positive relationships with patients, providers, and staff
- Willingness and ability to learn our EMR system (eClinicalWorks experience a plus)
- Strong attention to detail and follow-through
The Ideal Candidate Is
- Reliable and trustworthy
- Self-motivated and able to work independently or as part of a team
- Detail-oriented and highly organized
- Calm, diplomatic, and professional under pressure
- Comfortable handling multiple responsibilities simultaneously
Minimum Qualifications
- High School Diploma or GED (required)
- Must be at least 21 years of age
- At least 1 year of clerical or receptionist experience (preferred)
- At least 1 year of healthcare or related experience (preferred)
- EMR experience (preferred)
- Knowledge of medical terminology (preferred)
Pre-Employment Requirements
- Level 1 Fingerprint Clearance Card (or ability to obtain upon hire)
- Ability to pass a background check
- CPR/First Aid Certification (or ability to obtain upon hire)
- Pass a pre-employment drug screening
Benefits
- Health Insurance
- Vision Insurance
- Paid Holidays
- Two (2) weeks of PTO, renewed annually
- Opportunities for growth within the company
Job Type: Full-time
Pay: $17.50 - $19.50 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $20