What are the responsibilities and job description for the RN/LPN Triage Nurse position at Primary Care Associates?
Triage Nurse - Nurses provide physician and clinic support by receiving phone calls from patients including assessing the needs of the patient, coordinating the needed care, and/or approving scheduling appointments that are needed. The clinic nurse will collaborate within internal departments of scheduling, medical records, lab, and radiology. All services provided to the patient are in accordance to a physician’s orders and consistent with the patient’s care plan. All communications and services are documented in an accurate and timely manner via online charting.
Responsibilities
Receives phone calls from patients and/or return calls to patients as applicable
- Sends messages or other communication to patient’s portal as applicable
- Assesses the needs of the patients to coordinate needed care over the phone and scheduling visits as needed with Provider/Physician
- Managing patients’ pain and symptoms pursuant to physician’s orders; obtaining changes in orders as need and updating the patient’s plan of care and medication list accordingly
- Providing guidance, support, and education to patients over the phone
- Documenting all services provided in the patient’s electronic medical record
- Ensures and maintains OSHA and HIPAA compliance
- Ensuring all care provided is consistent with the patient’s Plan of as directed by Provider/Physician
- Others duties as assigned
Qualifications for Nurse
- High school diploma or GED required
- Completion of an accredited medical Nursing Program preferred (Registered Nurse or and/or Licensed Practical Nurse)
- Current Licensure in the State of Kansas
- Previous Nursing Triage Experience Preferred
- Strong computer skills
- Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times
- Patient focus
- Team player with positive attitude
- Must be detail-oriented and highly organized
- Firm grasp on medical practices, administrative processes, and organizational policies
- Knowledge of patient care and examination procedures
- Dependable and reliable attendance
- Must be able to maintain confidentiality at all times
Hours of Clinic:
- Monday-Thursday 8am-5pm (availability 8am-6pm)
- Friday 8am-12pm (availability 8am-1pm)
- Saturday 8am-12pm (Rotating Saturdays availability 8am-1pm)
Qualifications
- Licensed RN or LPN (state of KS)
- Previous medical experience including phone triage preferred
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Standard shift:
- Day shift
Weekly schedule:
- Monday to Friday
- Weekend availability
License/Certification:
- RN (Preferred)
- BLS Certification (Preferred)
- LPN (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $22 - $26