Patient Service Representative

PRIMA MEDICINE LLC

*Hiring for Multiple Location- Fairfax, Tysons, Merrifield, and South Riding*

Patient Service Representative

Prima Medicine is growing and we are seeking a friendly, organized, and compassionate professionals with medical front office experience, who thrive in a fast-paced clinical environment. The ideal candidate will be someone who is detail-oriented, have strong communication skills, and be passionate about providing quality patient care.

Job Type: Full-time

Responsibilities:

• Greet and check in patients in a warm and professional manner
• Schedule appointments and manage provider calendars
• Verify insurance, collect co-pays, and payments on accounts
• Answer phones and respond to patient inquiries
• Maintain accurate patient records and documentation
• Ensure smooth front office operations

Qualifications:

• Minimum 3 years of experience in a medical office front desk or similar role
• Familiarity with insurance verification and patient billing is required
• Strong interpersonal communication and customer service skills are a MUST
• EMR experience preferred; Athena experience is a strong plus
• Ability to multitask and stay organized in a busy environment

We Offer:

• Competitive salary and benefits
• Health Insurance
• Health Savings Plan
• PTO
• 401K
• Employer 401k Contributions
• A collaborative work environment
• Opportunities for growth and advancement
• And so MUCH more!

Updated resume and 3 professional references from former supervisors -required

Schedule:

• Day shift
• Monday-Friday
• Overtime Pay
• Rotating Weekends (must)

Work setting:

• Internal Medicine
• Primary Care
• Urgent Care
• Outpatient
• Primary Care
• Private Practice

Work Location: In person

Education: Associate degree or an equivalent combination of relevant education and experience

Expected hours: No less than 40 per week

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Free parking
• Health insurance
• Health savings account
• Opportunities for advancement
• Paid time off
• Referral program

Ability to Commute:

• Fairfax, VA 22033 (Required)

Ability to Relocate:

• Fairfax, VA 22033: Relocate before starting work (Required)

Work Location: In person