What are the responsibilities and job description for the Receptionist/Collections position at Prim & Mendheim, LLC?
Introduction: We are seeking a highly organized and proactive individual to work in our law firm’s collections division. This position requires excellent communication skills, attention to detail, and the ability to handle multiple tasks simultaneously. The ideal candidate will be professional, friendly, and possess a strong commitment to providing exceptional client service.
Responsibilities:
· Greet clients and visitors in a courteous and professional manner
· Answer and direct incoming phone calls promptly and efficiently
· Answer billing questions for patients of our pre-collect medical clients
· Handle incoming and outgoing mail and deliveries
· Communicate with clients regarding appointment reminders, payment schedules, and account status
· Assist in resolving basic client inquiries and direct complex issues to the appropriate personnel
· Prepare and interpret excel spreadsheets of accounts sent to collections from our medical clients
· Prepare and send out statement on behalf of our medical clients
· Assist with other administrative tasks such as filing, scanning, and data entry
· Other duties as assigned
Qualifications and Experience:
· Experience handling medical billing/medical insurance issues, preferred
· Proficient in Word, Excel, and Microsoft; ability to type 25 words per minutes
· Basic reading and math skills
· Basic understanding of bankruptcy and civil litigation, preferred
· Ability to work independently and as part of a team
Benefits:
· Competitive salary
· Paid time off
· Benefits package to include 401k with company match and company paid life insurance
To Apply:
* Email resume and references to the email address provided. No phone calls please.
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
Ability to Commute:
- Dothan, AL 36301 (Required)
Ability to Relocate:
- Dothan, AL 36301: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15