Day Porter

Day Porter

Location: Florham Park, NJ
Position Type: Full-Time, Temp-to-Hire
Schedule: Monday thru Friday, 8:30am-5pm
Pay Rate: $25.00 – $30.00 / hour 

Position Overview
Our client is seeking a dedicated Day Porter to join their dynamic team in supporting a busy office building and conference rooms. 

 Job Responsibilities

• Support conference operations across multiple functional areas to ensure consistently positive customer experience.
• General event set up and breakdown
• Collaborate with facilities movers for additional labor support, including relocating tables, furniture, and equipment as needed.
• Greet visitors warmly, answer questions, and provide guidance to create a welcoming atmosphere.
• Perform general maintenance including minor repairs and paint touchups, replacement of ceiling and carpet tiles, spot cleaning and upkeep of shared spaces. 
• Perform small furniture moves including small office reconfiguration, and internal furniture moves. 
• Coordinate warranty repairs with vendors and services providers. 
• Identify opportunities to enhance customer experience and provide recommendations to leadership for service improvements.
• Report and monitor maintenance issues that impact customer experience, collaborating with facilities to resolve them promptly.
• Assist with the deployment, maintenance, and storage of furniture when Facilities is unavailable.
• Perform daily housekeeping of conference spaces, including whiteboard cleaning, marker replenishment, and adaptor replacement.
• Manage inventory and stocking of coffee, beverages, snacks and office supplies. 
• Address any issues related to room readiness, cleanliness, and condition, coordinating with facilities and internal teams for prompt resolution.
• Maintain organized storage areas and manage inventory of conference materials and supplies.
• Document all client interactions and service tasks in the CRM system daily to ensure accurate and comprehensive records are maintained
• Additional janitorial support including wase and recycling coordination. 
• Complete other operational duties as assigned.

Competencies
•    Positive and proactive attitude with a willingness to jump in wherever needed.
•    Strong communication skills to engage with team members, clients, and vendors, fostering productive relationships.
•    Sound judgment and critical thinking for assessing situations accurately and making thoughtful decisions.
•    Professional phone etiquette and efficient call routing skills.
•    Proficiency in Microsoft Office, Outlook, and other business applications.
•    Strong organizational and multitasking abilities to maintain high levels of accuracy.

Requirements
•    Minimum of 2 years in hospitality, meetings and event support, or facility maintenance.
•    Ability to lift equipment and move furniture up to 100 pounds safely.
•    High school diploma or equivalent required; additional training or education is a plus.
•    Project management experience is beneficial but not required.