What are the responsibilities and job description for the HVAC Selling Technician position at Pride Mechanical?
Pride is a leading provider of HVAC and home comfort solutions in Arizona! We are committed to delivering exceptional customer service and providing our clients with the highest quality products and installations. We pride ourselves on our team of dedicated professionals who are passionate about creating comfortable and healthy home environments.
Job Description:
As an HVAC Selling Technician, you will be both a trusted technical expert and a customer-facing advisor. You’ll diagnose, service, and repair HVAC systems while also selling homeowners on replacement options, upgrades, and comfort solutions. This hybrid role combines hands-on HVAC work with consultative sales, ensuring customers receive both immediate service and long-term solutions tailored to their needs.
Why join THIS team:
- Medical, Dental and Vision Insurance for Employees
- Year-round vacation opportunities
- Tool and boot allowance
- 401 (k) with company match up to 4%
- Basic and Optional life insurance
- Paid time off &Holidays
- Paid training
- Company supplied tablets
Responsibilities:
HVAC Service
- Diagnose, service, and repair residential HVAC equipment.
- Demonstrate efficient and effective problem-solving skills.
- Participate in manufacturer and safety training; adhere to all safety policies.
Customer Consultation
- Conduct in-home assessments to evaluate existing residential HVAC systems and comfort needs.
- Educate homeowners on product offerings including furnaces, air conditioners, heat pumps, and indoor air quality systems.
- Deliver persuasive, informative presentations highlighting benefits, financing options, and installation timelines.
Sales & Relationship Management
- Prepare accurate proposals and guide customers through decision-making.
- Build rapport and maintain strong customer relationships throughout the service and sales process.
- Track activities and progress using CRM software.
- Generate leads through service calls, referrals, and company-provided resources.
- Follow up with potential customers in a timely and professional manner.
Collaboration
- Work closely with installation and service teams to ensure seamless project execution.
- Share customer insights with management to improve service and sales strategies.
Qualifications:
2–5 years HVAC residential service experience; Must have EPA and Residential HVAC Experience
Proven ability to diagnose and repair residential HVAC systems.
Excellent communication, interpersonal, and presentation skills.
Customer service orientation with ability to build trust and rapport.
Technical aptitude and willingness to learn complex product information.
Valid driver’s license and ability to handle physical workload (lifting 50 lbs).
Why Us?
We combine the feel of a small business with the growth and stability of a large organization. We invest in our people through robust benefits and a culture of recognition.
We are proud to be an equal opportunity employer, welcoming applicants from all backgrounds.