What are the responsibilities and job description for the Electrical Service Manager position at Pride Mechanical?
Overview
Join Pride Heating, Cooling, Plumbing & Electrical, a leading provider of electrical solutions dedicated to excellence, innovation, and customer satisfaction. With a commitment to delivering top-notch service and a passion for shaping the future of the electrical industry, we're setting the standard for excellence. As we continue to expand our operations, we're seeking a talented and ambitious Electrical Service Manager to play a key role in building and leading our dynamic service department.
Candidates should possess a minimum of 5 years of residential electrical experience in service and 5 years of management experience. Candidates should be willing to train, coach, preform ride alongs, and must be able to run service calls if needed to help technicians out.
Benefits
- Medical, Prescription, Dental, Vision
- Disability & Term Life Insurance
- 401K benefits with 4% company match
- On-going training, development & growth opportunities
- Paid Holidays
- Paid Time Off (PTO)
Job Duties:
- Develop vital aspects of the Electrical Department, such as truck stock inventory, service pricing, team organization, and department offering
- Leading and training of electrical team members
- Overseeing all day-to-day operations of the electrical department and working with other departments to achieve goals and revenue performance
- Assist technicians by running service as needed
- Development of key metrics and reporting of team performance
- Supervision of all electrical jobs
- Handling customer satisfaction requests
- Handling permits and inspections
- Driving and coaching sales of the all Electricians
- As needed, willing to supervise large projects in the field and work with customers and technicians to quote large sales projects
REQUIREMENTS:
- 5 years of residential electrical experience in service
- 5 years of management experience
- Licensed Master Electrician Preferred but not required
- Must be able to grow lead, and train a team of electricians and effectively work with other departments and managers.
- Knows how to run P&L, reports, meetings, numbers, etc.
- Great attitude, high energy, great communication skills, sales driven.
- Valid driver’s license
- Knowledge of computer systems and software.
- Excellent leadership skills and the drive to succeed and grow the department.