Laboratory Assistant

Now Hiring: Laboratory Clerk Full-Time | Competitive Pay | 4 Months ContractChances of Extension or Conversion Location: Lake Success, NY 11042 Scheduled: Total 40 hours per weekShift: 10 am to 6 pm, Regular Day Shift, M-F Hourly compensation: $19.00 - $22.00 per hour. Responsibilities:· Respond to customer inquiries via phone, email, or in person· Resolve issues, complaints, and service problems professionally· Provide accurate information about lab services, procedures, and results· Process test orders, specimen requests, or client account information· Maintain detailed and accurate records of customer interactions· Coordinate with lab technicians or pathologists to ensure timely service· Verify and update customer information in databases· Support billing or logistics teams as needed· Follow confidentiality and regulatory compliance protocols (e.g., HIPAA)· Contribute to improving customer service workflows and documentation  Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k) savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.  About Pride HealthPride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010. As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty. Equal Employment Opportunity StatementAs a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Company DescriptionPride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Salary : $19 - $22