Phlebotomist

Phlebotomist II

Location: San Antonio TX 78258

Duration: 04 Month Contract (Possibility of extension or conversion)

Shift: Monday-Friday 8:30 am-5:30 pm

Pay Rate: $19-$23.39/hour (W2) (Based on experience and education)

Position Summary

The Patient Services Representative II (PSR II) serves as the face of the company, providing high-quality service to patients visiting for routine health screenings or important diagnostic testing. This role is responsible for performing accurate and safe specimen collection (including venipuncture), preparing samples for laboratory testing, and maintaining a professional and confidential environment.

The PSR II builds trust and confidence with patients by explaining procedures clearly and performing collections in a skilful, safe, and compassionate manner.

Key Responsibilities

• Perform daily activities accurately and within established timelines under the direction of the area supervisor.
• Collect clinical and forensic specimens following established procedures.
• Perform venipuncture, capillary, paediatric, and geriatric blood collections.
• Verify patient demographic information and obtain required signatures to ensure accurate specimen labelling.
• Prepare and process specimens for laboratory testing.
• Maintain accurate records and documentation.
• Ensure compliance with all company policies, safety standards, and confidentiality requirements.
• Maintain a clean, safe, and professional work environment.
• Demonstrate leadership behaviours and promote a positive image to patients, clients, and colleagues.
• Travel to multiple locations as needed, including Patient Service Centres and in-office phlebotomy sites.
• Remain flexible for weekends, holidays, on-call shifts, and overtime as required.

Required Qualifications

Education

• High School Diploma or equivalent (Required)
• Medical Assistant or Paramedic training (Preferred)
• Phlebotomy Certification (Preferred; Required in CA, NV, and WA)

Experience

• Minimum 5 years of phlebotomy experience (including paediatric, geriatric, and capillary collections) – Required
• 2 years in a Patient Service Centre environment – Preferred
• Customer service experience in retail or service environment – Highly Preferred
• Keyboard and data entry experience – Required

Skills & Competencies

• Strong phlebotomy and specimen processing skills
• Ability to work independently with minimal supervision
• Excellent customer service and communication skills
• Strong attention to detail and accuracy
• Ability to manage multiple priorities in a high-volume setting
• Sound judgment and decision-making skills
• Commitment to confidentiality and patient privacy
• Adaptability and willingness to embrace change
• Reliable transportation and valid driver’s license (if applicable)

Work Environment & Expectations

• Fast-paced clinical environment
• Travel between multiple locations may be required
• Flexible scheduling, including weekends and holidays
• Adherence to dress code, safety protocols, and company guiding principles

Pride-Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

Pride-Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

Pride-Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.