Laboratory Assistant NIGHT SHIFT

Pride Health is hiring a Specimen Technician to support our client’s medical facility in Pittsburgh PA 15220. It's a great way to start working with a top-tier healthcare organization!

Job Title: Specimen Technician

Location: Pittsburgh PA 15220

Duration: 6 Months

Pay rate: $21.85/hour

Schedule: 5 Days in a week, 9pm-5:30am

*The salary is determined by an individual's level of experience, as well as any relevant licenses and certifications they may hold.

Responsibilities:

Responsibilities:

Handle all internal and external customer contact regarding Referral Testing. Receive, resolve and

follow up with complex customer issues. Act as a liaison between internal and external customers and

Referral vendors.

Duties and Responsibilities

• Retrieve, sort and process specimens for shipment to referral laboratories.
• Ensure sample quality and accuracy. Identify problems with specimen types, missing

information, incorrect temperature, quantity not sufficient, etc.

• Prepare specimens and packages for shipment ensuring they are prepared according to

IATA regulations.

• Responsible for filing departmental documents.
• Handle all customer inquiries regarding reporting of results, service failures and other quality

issues to provide customer satisfaction.

• Report laboratory results using established protocols.
• Contact clients to resolve routine or medical/technical matters related to patient testing

and result reporting using established protocols.

• Perform investigations and provide resolution to complex Referral Testing issues.
• Research test availability using established protocol for selecting a referral vendor.
• Assist Client Services, Customers and Sales by effectively answering questions and

responding to concerns in a timely manner.

• Communicate all tests not performed [TNP's] and lab accidents to clients within 24 hours of

notification. Document thoroughly; elevate issues of concern to supervisor.

• Identify and escalate Reportable Quality incidents to supervisors.
• Maintain work area in a safe, functional and sanitary condition.
• Adhere to all established CLIA, HIPAA, OSHA and laboratory safety requirements.
• Required to use (a) personal protective equipment, (b) engineering controls and/or (c) work

practice controls as directed by management.

• Other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.

Qualifications:

High school diploma or equivalent. Medical assistant training helpful. Math and science courses preferred.

Pride-Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

Pride-Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

Pride-Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Interested? Apply today!