Human Resources Specialist

Pride Health is hiring a HR Service Center Rep I to support our client’s medical facility in Tampa FL 33617. It's a great way to start working with a top-tier healthcare organization!

Job Title: HR Service Center Rep I

Location: Tampa FL 33617

Duration: 5 months

Pay rate: $19/hour

Schedule: Monday-Friday 9:30am - 6:00pm

*The salary is determined by an individual's level of experience, as well as any relevant licenses and certifications they may hold.

Required Work Experience:

1 - 2 years of experience in human resources administration and/or a call center environment required

Knowledge:

• Familiarity with and ability to adhere to standard call center metrics, including Call Volume,

Average Handle Time, Wrap, Schedule Adherence and attendance and punctuality

• Experience with HR systems, such as HRIS, Applicant Tracking and HR Reporting (such as

Business Objects)

Skills:

• Excellent customer service skills

• Excellent interpersonal, verbal and written communication skills

• Excellent attention to detail, problem solving, organization and prioritization skills

• Ability to follow specific, detailed instructions, resolve routine problems and perform basic

interpretation utilizing published information and tools

• Ability to prioritize, problem solve and apply critical thinking skills

• Ability to effectively interact with a diverse population at all levels within the organization

• Ability to maintain composure in stressful situations

• Experience with Microsoft Office products (Excel, Word, PowerPoint)

• Ability to type a minimum of 45 words per minute while interacting with customers on the

phone

• Ability to read, write and speak the English language, communicating clearly and effectively

with callers

Qualifications:

High School Diploma or equivalent REQUIRED

Associates Degree preferred, but not required

Preferred skills:

Transcription

Previous open enrollment support

Customer service in a retail or service environment preferred. Keyboard/data entry experience a must.

Pride-Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

Pride-Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

Pride-Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Interested? Apply today!