What are the responsibilities and job description for the Office Assistant position at Pride Delivery and Installation?
Essential Functions:
- Follows all processes as communicated by the Corporate office.
- Responsible for handling routine clerical work relative to the overall general office operation.
- Handles morning duties including routing.
- Assists with Morning employee check in and load out.
- Maintains systems/software as needed or directed.
- Responsible for daily and/or routine review of delivery numbers as directed.
- Answers phones, handles/routes calls.
- Responsible for driver/delivery dispatch, including monitor and instruction of customer delivery app. Helps ensure customer requirements are met by driver team. Handles paperwork filing.
- Handles daily data entry.
- Handles customer inquiries, resolves or directs as needed.
- Handles customer communication process including but not limited to inbound calls, outbound time frame calls, and delivery scheduling.
- Monitors local office email and communication and direct or resolves as needed.
- Responsible for daily driver settlement and verifies route pay asneeded.
- Reviews daily completed customer BOL and advises management of needed follow up.
- Monitors unscheduled orders and customer communication.
- Creates daily work order and delivery paperwork.
- Maintains open order report to ensure compliance.
- Creates delivery BOL for customers as requested.
- Reviews completed routes daily to understand any incomplete orders that will need to be controlled going forward.
- Coordinates and assists with receiving, and reporting inbound information to appropriate associates.
- All other duties as assigned. Competencies:
- Must be a quick learner, able to learn new software programs quickly.
- Must be a selfstarter, selfmotivated to learn more and expand skillset.
- Must have good communication skills with the ability to communicate with customers, managers, and employees on all levels.
- Must have the ability to prioritize and be aware of things need to be done.
- Must have the ability to perform all tasks listed in the job description.
- Must have a math aptitude.
Salary : $18 - $20