What are the responsibilities and job description for the Supplements Manager position at Priddy Roofing and Exteriors?
Some people can look at a scope, a claim, and a job file and see exactly what is missing.
They understand how construction works. They can read between the lines. They know how to communicate clearly, stay persistent, and keep a claim moving without losing their professionalism.
That is who we are looking for.
We need an office-based Supplement Manager who has a construction background and can help bridge the gap between the field, the paperwork, and the insurance process. This role is for someone who can learn quickly, write well, speak confidently, and handle communication with insurance companies in a way that gets results.
If you have ever looked at an insurance scope and thought, “That is not enough to do the job right,” this may be a great fit for you.
In this position, you will help support roofing and exterior projects by reviewing documentation, identifying missing items, preparing supplements, and communicating with insurance carriers to help move claims forward.
This is not just a data-entry job. It is a role for someone who can think, learn, communicate, and stay organized while working through the details.
- Review insurance paperwork, scopes, estimates, and job documents
- Identify missing items and help prepare supplements based on the actual work needed
- Communicate with insurance companies by phone and email
- Write clear, professional emails that help keep claims moving
- Work closely with the office and production teams to gather supporting information
- Keep job files organized and updated
- Learn carrier processes and stay on top of follow-up items
- Help make sure each file has what it needs to reach a fair outcome
- Construction background required or strongly preferred
- Strong reading and comprehension skills
- Ability to learn quickly
- Clear and effective written communication
- Professional verbal communication
- Organized and detail-oriented
- Able to stay persistent without losing professionalism
- Comfortable working in an office setting and managing multiple files at once
The right person is steady, sharp, and knows how to communicate with purpose. They understand construction, but they also understand that strong communication can make the difference between a stalled file and real progress.
They do not get overwhelmed by paperwork. They know how to read, learn, ask the right questions, and follow through.
Behind every supplement is a homeowner who needs the job done the right way. This position helps make sure the scope matches the real work needed and that nothing important gets left out.
If you have a construction background, communicate well, and want to be part of a team that values professionalism, follow-through, and doing things the right way, we would love to hear from you.