What are the responsibilities and job description for the Personal Injury Medical Case Manager position at Price Benowitz LLP?
Company Overview
Price Benowitz LLP is a mid-sized law firm headquartered in Washington, DC, with offices and attorneys serving clients throughout Washington, D.C., Maryland, Virginia, South Carolina, Illinois and Florida. Our practice areas include personal injury, criminal defense, family law, and trusts and estates. At Price Benowitz, our core values—Passion, Integrity, and Excellence—guide everything we do. We welcome motivated professionals with a positive attitude to join our growing team.
Job Summary
Price Benowitz, LLP is looking to add a full-time Personal Injury Medical Case Manager to join its growing team at its Washington, DC headquarters. You will coordinate medical case management efforts across our department, reviewing case notes and medical records, educating colleagues on medical management practices, and advising clients on the nexus between proper treatment and successful case outcomes. This is a hybrid position 4 days in office in DC, 1 day remote, Monday-Friday 9-6.
Responsibilities and Duties
- Train and coach personal injury legal staff and attorneys on common bodily injuries, treatment plans, resources, and client-centered approaches to case management, among other expectations and best practices.
- Collaborate with paralegals to medically manage a large caseload, reviewing case files and providing recommendations and guidance to staff (and clients), as needed.
- Audit paralegals’ medical case management tasks, ensuring efficient and effective client communication.
- Collect data on effectiveness of medical case management processes, provide feedback, and support efforts for improvement.
- Serve as a subject matter expert on bodily injuries and standard progressions of care, offering advice and support to legal team members as needed.
- Review and analyze clients’ medical records and other pertinent medical and legal documents; research and compile information to strengthen complex cases.
- Educate clients on the importance of following through with treatment.
- Answer client inquiries regarding treatment options recommended by their doctors.
- Demonstrates excellent customer service, and respect for clients, co-workers, and management.
- Additional duties as required.
Qualifications and Skills
- Unrestricted nursing certification, license, or degree; or comparable experience in a healthcare or medical setting (required).
- General working knowledge of case management practices and ability to quickly learn and apply personal injury legal practice products and services.
- Demonstrated ability to gather and analyze data and establish plans to improve trends, processes, and outcomes.
- 3 years of paralegal and/or legal assistant experience (preferred).
- Experience training, coaching, or mentoring in a professional setting.
- Proficiency in computer technology used in an office environment.
- Ability to prioritize tasks, while maintaining attention to detail.
- Ability to communicate effectively and professionally with lawyers, executives, and clients.
- Initiative, critical thinking mindset, and problem-solving skills.
- Fluency in Spanish (preferred).
Benefits: At Price Benowitz LLP we offer a comprehensive healthcare benefits package in compliance with the Wage Transparency Omnibus Amendment Act of 2023. Our benefits include employer-supported medical, dental, vision insurance, and mental health support, as well as disability and life insurance for income protection.