What are the responsibilities and job description for the SALES ASSOCIATE position at DIAMOND MOTOR SPORTS INC & SUB?
PRICE HONDA IS NOW HIRING SALES ASSOCIATES!
FUNCTIONS
- Providing customers with outstanding customer service
- Building relationships and obtaining new customers
- Processing sales for new and/or used vehicles
- Maintaining current knowledge of products
DUTIES AND RESPONSIBILITES
- Greeting incoming customers in a positive, professional manner
- Interviewing customers to determine their needs and wants
- Work with customers online, phone, text and in person to determine their ideal vehicle based on features, payments and options
- Present in person vehicle features, advantages, and benefits relevant to customer’s needs and concerns.
- Build rapport with customers engaging with dealership initial inquires by quickly and accurately answering their questions through trust building responses.
- Other administrative functions include running credit applications and processing transaction paperwork
- Provide an exceptional customer experience with existing and potential customers through routine value add communication
ACCOUNTABLILITY
Performance standards for this position are met when:
- Customer Service standards are met and/or exceeded
- Sales objectives are met and/or exceeded
PHYSICAL DEMANDS
Associate will be required to:
- Remain in a stationary position
- Move about the property, including indoors and outdoors
- Operate a computer and other office productivity machinery
- Position self to enter and exit vehicles
- Communicate with customers and other staff
- Observe/identify customers and vehicles
- Move/transport up to 20 lbs.
- Work in all outdoor weather conditions