What are the responsibilities and job description for the RECEPTIONIST position at PRICE AUTOMOTIVE GROUP?
Newark ToyotaWorld is now hiring a full-time Collision Center Receptionist
Monday - Friday 8am-5pm
Position Summary
The Collision Center Receptionist is responsible for assisting the collision staff and management in the general operation of the collision center. Performs specific assigned tasks to Collision Center administration and various clerical duties as needed, Primary responsibility is answering telephones and greeting collision customers.
Reports to: Collision Center Manager
Principal Duties and Responsibilities
- Answer collision center telephones in a prompt, friendly and courteous manner
- Greet customers and demonstrate empathy and a sense of urgency for resolving their repair needs
- Works with Collision Center management to develop and achieve challenging individual goals for constantly improving administrative tasks and customer contact
- Perform secretarial duties and clerical support
- Collect and receipt funds for repair orders
- Flag body shop hours
- Notify insurance companies in the event of a re-inspection
- contact customers for follow up purposes
- Perform filing, typing and data entry as necessary
- Maintain a safe driving record, may be called on to assist in vehicle delivery or pickup
- Attend periodic production and safety meetings
- Follow all company policies and safety instructions
- Actively participate in Toyota career training to include online learning as well as instructor led training to enhance job skills
Working Effectively with Others
- Promotes a productive working relationship with others
- Actively listens to concerns and takes action to respond to others needs
- Speaks clearly, concisely, and effectively
- Fosters open communication
- Assists all Collision Center employees as necessary
Abilities
- Ability to perform overlapping tasks or jobs
- Ability to adapt to changing procedures and processes
- Ability to maintain composure in stressful situations
Requirements
- High School diploma or equivalent preferred
- Valid Drivers License
- Ability to pass a pre-employment background check and drug screening
- Minimum of one year experience in a reception or administrative role
- Ability to use a computer and multi-line phone
- Excellent written and communication skills
- Top notch organizational skills
Physical Requirements
- Ability to move about the Collision Center
- Ability to sit for an extended period of time
Why Choose Price?
- Work/Life Balance
- Excellent Benefits Package including Medical, Dental, Vision, FSA, HSA
- Company Paid Short Term Disability
- Company Paid Life Insurance
- 401(k)
- Personal Time Off
- Associate Discount Program
- Discounts on parts, service, and vehicle purchases for you and your immediate family
- Associate Referral Program
- Company Team Building Events
- FUN GIVEAWAYS