Youth Clinical Manager

Summary: Supervise and manage Youth Paraprofessionals and Youth Community Support Workers for 

the purpose of assuring quality clinical services, documentation, and professional conduct as it relates to 

patient care and professionalism. The Clinical Manager evaluates the team in conjunction with 

appropriate psychiatric support to ensure excellence through courteous, helpful, and respectful services 

to program consumers. This position is hybrid and will require in office days as scheduled by your 

manager.  

Workers Supervised: Youth Community Support Workers (CSW), Care Coordinators, Therapist and 

Clinical Nurses.  

Interrelationship: Must have the ability to communicate all pertinent information to Clinical Director, 

Medical Director, and Corporate Executives, as needed. As well as develop, supervise, and encourage 

Clinical staff, CSW’s in the Mission and Vision of the organization.  

Primary Job Responsibilities:

1. 100 % Note Review and countersign all CSW notes within 48 hours of it being entered into the 

electronic medical record system, Credible. Correct and provide feedback as needed for the 

purpose of ensuring a quality note (see MHRS 3400 Regulations). 

2. Provide Minimum Weekly Individual or Group Supervision for CSW Team to provide support for 

but not limited to, Productivity, Clinical Content, Difficult Consumer Issues, DBH Updates, 

Corporate Updates, Training, Etc. 

3. Direct the day-to-day operations of the team, including scheduling staff, to ensure appropriate 

coverage for routine and on-call hours. Ensures there is face to face coverage for 24/7 

operations consistent with the organization's philosophy. 

4. Attend mandatory Clinical Team meetings. 

5. Provide Random Quality Assurance Checks with Consumers to ensure Professional/Quality Care. 

All Quality Assurance to be coordinated and documented in connection with the Quality 

Assurance Director, and Quality Assurance Plan. (Reference QA Policy and Plan) 

6. Leads the daily organizational and Clinical meetings; continuously evaluates the status of 

consumers and does appropriate planning and coordination of treatment activities to ensure 

immediate attention to their changing needs. 

7. Initiates and maintains relationships with law enforcement and other human services agencies, 

and with community resources, such as landlords, employers, etc. 

8. Assist with facilitation of Monthly Patient Review in coordination with Clinical Director, Medical 

Director, and other members of Treatment Team. 

9. Provide weekly Productivity for Clinical Team as well as other reporting tools to measure key 

quality and quantity indicators as indicated by senior management. 

10. Assist with business development, and other creative ideas to reach budgetary goals as 

indicated by the budget, and senior management.  

11. Provide management, supervision, service, and other related duties as needed to meet the goals 

of the programs located in the Washington DC location.  

12. Other duties as assigned are deemed relative and relevant. 

13. 10 to 15 Billable Services Weekly  

14. Responsible of maintaining 80% authorizations

Job Skills:

• Must be an expert delegator, effective decision-maker and have excellent leadership skills with 

the ability to motivate others. 

• Strong understanding of finance and how to write a budget. 

• Must have strong written and verbal communication skills as well as good interpersonal skills. 

• Exceptional computer, technological and analytical skills. 

• Knowledge of government regulations regarding patient privacy, medical terminology. 

• Must have strong time management skills and handle multi-tasking effectively. 

• Must have strong negotiation and persuasion skills particularly when dealing with uncooperative 

patients. 

Education/Experience:

• The Youth Clinical Manager position requires the applicant to be licensed in the District of 

Columbia in one of the following licenses (LPC, LICSW, LMFT, Licensed Psychologist).  

• Two years minimum direct-care clinical services with individuals with Mental Health disabilities.  

• Must understand the Medical Assistance requirements for Outpatient Mental Health Clinics.  

• Must be familiar or available to be trained on EMR system. 

Competencies:

• Professionalism--Approaches others in a tactful manner; Reacts well under pressure; Treats others with 

respect and consideration regardless of their status or position; Accepts responsibility for own actions; 

Follows through on commitments.  

• Ethics--Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity 

and ethically; Upholds organizational values. 

• Organizational Support--Follows policies and procedures; Completes administrative tasks correctly and 

on time; Supports organization's goals and values; Benefits organization through outside activities; 

Supports affirmative action and respects diversity.  

• Attendance/Punctuality--Is consistently at work and on time; Ensures work responsibilities are covered 

when absent; Arrives at meetings and appointments on time.  

• Dependability - Follows instructions, responds to management direction; Takes responsibility for own 

actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes 

tasks on time or notifies appropriate person with an alternate plan.