What are the responsibilities and job description for the Service Department Valet position at Preston Ford?
Job Type
Full-time
Description
Are you passionate about providing exceptional customer service and ensuring a seamless guest experience? Join our team as a Service Department Valet and be a key player in creating a lasting impression for our customers. We are seeking a dedicated and friendly individual to join our team.
Job Summary: As our Service Department Valet, you will be responsible for providing professional and courteous services to our guests.
Key Responsibilities:
- Greet guests with a warm and friendly demeanor, offering assistance upon their arrival.
- Represent the dealership and the brands we service as the first impression of our service department.
- Pick up and deliver customer vehicles to their home and/or place of business.
- Assist with the set up of software required for pickup and delivery services.
- Coordinate loaner vehicles for customers who need them.
- Ensure completion of paperwork/contracts for customers needing loaners.
- Follow company policies and procedures, as well as safety guidelines, at all times.
Benefits
- Medical, dental, and vision insurance.
- 401(K) retirement plan which includes a company match.
- A generous PTO program that includes a paid day off for your birthday!
- Employee discounts on vehicle purchases and services.
- Opportunities for career advancement and professional growth.
About Us
The Preston Automotive Group has been selling and servicing vehicles across Delmarva since 1975. Our group has grown to 11 different brands in 15 cities. From Baltimore, MD to Keller, VA to Aberdeen, MD we have opportunities across all departments as we continue to grow our group! We are proud of our family-oriented culture, and we are active members in the communities we serve. We believe that what truly separates us from other employers is our commitment to grow our employees. We are proud to consistently promote from within and offer a variety of leadership trainings to help our employees succeed.
Requirements
Qualifications:
- High school diploma or equivalent.
- Previous customer service experience is preferred.
- Basic computer/technical experience is required.
- Excellent communication and interpersonal skills.
- Strong attention to detail and ability to handle multiple tasks.
- Valid driver's license with a clean driving record.
- Ability to operate both manual and automatic vehicles.
- Professional appearance and demeanor.
- Must be able to work in varying weather conditions.
- Flexibility to work weekends, evenings, and holidays as needed.
Work Environment & Physical Demands
Duties are performed on the dealership premises, both indoors and outdoors as well as on the road. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments. While performing the duties of this job, the employee is regularly required to talk or hear and is frequently required to stand, walk and sit. The position requires regular and predictable attendance. Scheduled shifts will include evening hours, weekends, and holidays.
Preston Automotive Group is an equal opportunity employer. We are a drug free workplace, and all offers of employment are contingent upon passing a background screening which includes criminal background check, review of motor vehicle records, verification of SSN & passing a drug screening at an approved testing facility.