What are the responsibilities and job description for the Detailing Service Advisor position at Prestige Yacht Management?
Job Summary
We are seeking a dedicated and customer-focused Service Advisor to join our team. The ideal candidate will serve as the primary point of contact for customers, ensuring their needs are met while providing exceptional service. This role involves managing customer inquiries, scheduling services, and maintaining a clean and organized work environment.
Responsibilities
- Greet customers warmly and assess their service needs.
- Schedule appointments and manage the workflow of service requests.
- Provide detailed explanations of services offered, including waxing, washing, bottom painting, and many other services.
- Address customer inquiries and concerns promptly and professionally.
- Collaborate with supervisors to ensure a smooth work flow and operation.
- Follow up with customers post-service to ensure satisfaction.
Skills
- Strong customer service skills with a focus on client satisfaction.
- Knowledge of the marine industry or boating terms
- Excellent communication skills to interact effectively with customers and team members.
- Detail-oriented mindset to ensure high-quality service delivery.
Join our team as a Detailing Service Advisor where your skills will contribute to providing outstanding boat care while ensuring an exceptional experience for every customer.
Job Type: Full-time
Pay: $20.00 - $28.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Vision insurance
Work Location: In person
Salary : $20 - $28