Operations Assistant - Self Storage Runner

Prestige Storage is a fully integrated self-storage operator that began in 2016 and quickly grew to 60 stores across 7 states. At Prestige Storage, we believe that our employees are the heart of our business. We strive to create a positive and supportive work environment that feels like family. Our culture is centered on recognizing and rewarding hard work and dedication, and we offer a range of incentive programs to motivate and inspire our team. We understand that happy employees are productive employees, which is why we prioritize building a workplace that fosters open communication, collaboration, and mutual respect. At Prestige Storage, you can expect to be part of a team that values your contributions and invests in your success.

Our team is looking for an Operations Assistant - Runner . This position will be 24 hours per week and candidates must be able to work Saturdays and key days like the last and first day of the month. Your time will be focused at our Chagrin Falls, OH location.

The Operations Assistant – Self Storage Runner is responsible for:

Benefits we offer

• Outstanding company culture; including steady work hours and work/life balance
• Competitive starting pay
• Paid time off accrued throughout the year, increasing with years of service
• Affordable Health Insurance – medical, dental, and vision
• Growth opportunities in a fast-paced organization

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

General Operations:

• Support move-in and move-out processes by ensuring units are clean, staged, and rent ready
• Conduct daily walkthrough and lock checks and report findings to Property Manager
• Report on facility conditions, potential hazards, or repair needs to the facility manager or district manager
• Respond to urgent issues, such as alarm resets or emergency cleanup, as directed.

Customer Assistance:

• Occasionally assist customers on-site with issues like lock problems, directions to their unit, or accessing facility resources.
• Be friendly with customers that are on-site and ensure they are enjoying their experience with Prestige

Inventory & Supplies:

• Deliver or retrieve supplies (e.g., locks, packing materials, marketing brochures) between facilities as needed.
• Track inventory levels and report restocking needs to management.

Light Maintenance Tasks:

• Handle light maintenance duties such as sweeping, changing lightbulbs, changing hasps, minor repairs, or clearing debris.
• Ensure property cleanliness by focusing on customer facing areas with focus on removing debris or trash
• Assist with landscaping tasks, such as weeding or clearing pathways, to maintain a clean and professional facility appearance.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Minimum 1 year of experience in retail, customer service, or maintenance technician environment
• High School Diploma or equivalent and must be 18 years of age
• Ability to work independently and follow directions effectively
• Strong organizational and time management skills along with dependability and attention to detail
• Strong communication, work-ethic, and problem-solving skills
• Must have reliable transportation to travel between multiple facilities
• Valid driver’s license with a clean driving record
• Prior experience in the self-storage or property management industries is a plus
• Familiarity with basic tools and minor repair work is advantageous

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Ability to move freely throughout the property multiple times per day
• Ability to regularly lift up to 50 pounds

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

People with a criminal record are encouraged to apply

Ability to Commute:

• Chagrin Falls, OH 44023 (Required)

Ability to Relocate:

• Chagrin Falls, OH 44023: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $18