What are the responsibilities and job description for the Front Desk Manager position at Prestige Institute?
Prestige Institute is looking for a full-time Front Desk Manager who can work at our Bayside, NY branch!
* Why Choose Us *
Prestige Institute is currently a growing Edu-tech company. We have multiple campuses across NJ, NY, and GA along with a structured Online system that serves to help secondary students achieve their goals in Standardized Testing. Why? So that the students can move on to the next step of studying in college and settle into the workforce!
Responsibilities:
- Welcome and direct visitors to make the workplace an inviting place
- Work closely with the Admins to ensure the operation of the branch (scheduling, parent seminars, intensive programs, etc.) goes smoothly and satisfaction of students and parents is good
- Ensure effective communication between Prestige’s administrators, faculty, parents, students, and members, directing them to appropriate channels
- Coordinate consultation meetings between parents and the Assistant Director OR the Director
- Make phone calls to students and teachers in the case of absence or tardiness and keep the Admins informed at appropriate times
- Answer phone calls and emails on behalf of the branch providing information of Prestige’s current study programs and online information to students and parents
- Perform clerical duties (ordering and stocking office supplies, photocopying, printing, filing), update records such as class schedules and student transcripts
- Possibly respond to urgent errands or needs of the institution
Requirements:
- Associate's Degree
- Language proficiency: Must be able to speak both Chinese and English fluently
- Could commit for a year
Skills:
- People skills
- Customer service oriented
- Receptionist
- Communication
- If you can also understand Korean, that will be preferred.
Monthly Compensation: $3,500 (negotiable)
Schedule:
- 5 days per week (4 days in the week, and Saturday)
- 8 hours per day (Weekdays 12-8 PM AND Saturday)
Generally,
> The working hours are afterschool hours & Saturdays during the school year
> During summer, the schedules may change a little due to intensive courses.
Benefits:
- Worker's compensation
- Medical Insurance Support
- PTO Benefits
- 401k (eligible to apply after 1 year of working)
Application Process:
- Apply and Review.
- Initial Interview with HR Department.
(Bring questions about Prestige, we'll ask about what you can offer.)
- Interview with the Director.
- Offer and hiring.
- Onboarding.
Job Type: Full-time
Pay: $3,500.00 per month
Language:
- English and Chinese fluently (Required)
Work Location: In person
Salary : $3,500