What are the responsibilities and job description for the Community Relations Director - Assisted Living position at Prestige Healthcare?
Work for an award-winning senior living community! Prestige Senior Living - Orchard Heights is looking for it's next Community Relations Director to serve seniors and make a difference in lives every day. Be that standout brand ambassador! Apply today!
What does the Community
Relations Director do?
Simply put, you are the brand ambassador of your assisted
living/memory care community, charged with driving census (occupancy) there.
You will give engaging and memorable community tours, do what you can to market
our community to the area to build our brand as “the place to live,” greeting
prospective residents and their families, visit other healthcare influencers in
the market to build referral relationships, and more. If you are a outgoing, memorable,
goal-oriented team player, that goes above and beyond to hit the mark, this job
is for you.
Why join the
Prestige Care Family in the Community Relations Director role?
Not all senior living sales marketing roles are created
the same – we like to think we have something different and exceptional to
offer.
Want a sales marketing role that really does
matter? This does. You are selling a lifestyle, you are selling comfort and
security, you are selling a home like setting and community where our residents
truly thrive, and you, will make that happen.
We have a strong promote-from-within culture,
with a defined career path so you can level up your career to a regional or
multi-site role.
A competitive and comprehensive benefits package
(medical/dental/vision/EAP/401k match, etc.) coming with 3 weeks of PTO on top
of standard holidays.
Comprehensive onboarding and
training/development program for all new Community Relations Director.
You would be part of the leadership team at our
community, creating a personal brand as a senior living subject matter expert
in this area in your region.
Our 35 year old, family-owned and operated
organization (with over 80 locations in 8 states) means we aren’t too small,
but not too big. You are known here.
In this job, every
day you will…
Initiate and carry out marketing calls and completing
inbound marketing presentations by contacting discharge planners, doctors’
offices, senior centers, other healthcare clinics, and other organizations.
Answer telephone inquiries, sends out brochures and makes follow-up calls to
close the deal.
Meet census goals by ongoing communication and
meets standards set by the Executive Director and other regional sales
leadership.
Conduct community tours, home visits, and
assessments offering an overview of the services, lifestyle, convenience and
benefits of the community, always following the company’s sales process, guidelines
and philosophy.
Database documentation, paperwork, and keeping
the Executive Director and department heads up to date on inquiries, tours,
outreach plan and mover-ins and move-outs.
Represent the community in welcoming prospective
residents, family members, referral sources and the public in a positive,
helpful, and caring manner demonstrating community mission and philosophy.
Maintain an accurate database records of
reserved and occupied units, communicating this information to the executive
director and the sales and marketing director. Prepares and distributes
marketing reports in a timely and accurate manner.
Attend business and community events where
referral sources, prospective residents, care givers and their advisors are in
attendance.
Education & Experience
needed to qualify:
A two-year Associate
Degree and a minimum of one year of sales and marketing experience or two years
of sales and marketing experience, preferably in the assisted living/memory
care/senior care space. Experience with budgets, closing sales and public
speaking is needed. Access to a personal car and ability to travel
frequently, with a valid driver’s license being a must.
Ways you can advance
beyond the Community Relations Director role:
Once you master this role, you could consider the Sales
Specialist, Executive Director, Regional Director of Sales & Marketing, or
other jobs with Prestige Care. EOE/M/F/VETS/DISABLED – At Prestige, it is our promise to
personally touch lives every day. It is a philosophy of caring based on our
core values of integrity, trust, commitment, and respect, that are at the
center of all that we do. We are committed to a diverse and inclusive workforce
that represents all of us, coming from different experiences, cultures,
backgrounds, and viewpoints. Inclusion is the way we treat one another and how
we celebrate what makes us different.
Prestige is proud to be an Equal
Employment Opportunity employer. We do not discriminate based upon race,
religion, color, national origin, gender (including pregnancy, childbirth, or
related medical conditions), sexual orientation, gender identity, gender expression,
age, status as a protected veteran, status as an individual with a disability,
or other applicable legally protected characteristics.
Information About Prestige Senior Living at Orchard
Heights
Located at 695 Orchard Heights Road NW in Salem, Oregon, Prestige
Senior Living - Orchard Heights has 61 apartments of assisted living, as well as 18 units.
Our community is right off of Wallace Road in West Salem, so it’s near all
sorts of services and more. Our community itself is beautiful – tons of ambient
light, tall ceilings, and a clean community.
We have a cohesive team that loves to work hard, but
loves to have even more fun. We are motivated to serve our residents to live a
fulfilled life. Our culture is one of collaboration, promote-from-within, and
doing whatever it takes to serve our residents. Our team members are enabled to
be creative, independent, problem solving “managers” who can “manage” their
role to the best of their ability. Our leadership is there to train those who
are struggling or are unsure how to execute a task – we want to do it right! We
love to collaborate on all the teaching, as well as coming to creative
solutions.
If working in a home-like setting, with a strong team
atmosphere, and with a national award-winning employer (Orchard Heights is a
former national-award winning community!) that has a great promote-from-within
culture, then Prestige Senior Living - Orchard Heights is the place for you.
Who Is Prestige Care/Prestige Senior Living?
Prestige Care is a family of over 75 skilled nursing
post-acute care centers, as well as assisted living and memory care communities
in 8 Western states. We are an organization of over 5,000 team members who
serve thousands of residents, where we have the privilege of personally
touching their lives every day.
We have four core values of integrity, trust, commitment,
and respect that guide everything that we do. With a strong commitment to
career development and advancement, Prestige Care is a employer that can help
you achieve your career goals and objectives. With a healthcare career at
Prestige Care, you will enjoy a collaborative, team-oriented environment where
your work truly matters at the end of every day.
