Marketing and Communications Manager

The Senior Marketing and Communications Manager will collaborate with the Executive Vice President, Commercial, to develop and execute comprehensive marketing and communications strategies aligned with Prestige’s organizational goals and strategic objectives. This position will effectively lead our Corporate Communications, Digital Marketing, Social Media, Public Relations, and Community Engagement and Reputation Management. Additionally, the Senior Marketing and Communications Manager will collaborate with our leadership team on brand strategy and will plan, direct, or coordinate activities aligned with and support Prestige’s brand, ensuring it remains relevant, engaging, and competitive in the social landscape.

The role requires a creative thinker and strong executor with proven experience in driving brand growth, developing engaging content, and managing cross-channel communications that strengthen brand awareness and customer engagement.

Annual salary ranges from $85,000 to $110,000, depending on experience. Paid parking provided.

Key Accountabilities:

Public Relations

• Develop and maintain strong relationships with media, industry partners, influencers, and team members.
• Manage press releases, media statements, and corporate communications in a timely and effective manner.
• Support executive visibility through avenues such as interviews, articles, and thought-leadership opportunities.
• Collaborate on and coordinate PR efforts around major announcements, partnerships, events, or anything that improves, builds, and protects brand reputation.
• Other duties and responsibilities as needed or assigned.

Digital Marketing

• Oversee digital campaigns such as email, paid ads, search engine optimization, and web content to increase visibility and engagement.
• Develop and produce short- and long-form video content, including campaigns, announcements, and storytelling, such as event highlights, team features, and client success spotlights, with all visuals aligned with brand tone and messaging.
• Collaborate with internal teams to develop data-driven marketing initiatives that support business growth with a clear set of goals and defined metrics while keeping up to date on related emerging trends.
• Track, analyze, and report on digital metrics to measure impact and Return on Investment.
• Other duties and responsibilities as needed or assigned.

Social Media Management

• Develop, lead, and implement a comprehensive social media strategy, campaign, and content creation for all of Prestige’s social platforms (LinkedIn, Instagram, etc.) that aligns with the company’s brand, marketing goals, and target audience.
• Maintain a consistent brand voice and aesthetic across all channels, ensuring all content complies with brand guidelines and legal/ethical standards.
• Set measurable objectives such as engagement growth and brand awareness and establish clear KPI’s.
• Monitor and report on engagement, respond to comments, and proactively identify emerging trends or opportunities.
• Other duties and responsibilities as needed or assigned.

Corporate Communications

• Collaborate with EVP, Commercial, on a comprehensive corporate communications strategy that supports business goals and reinforces brand credibility.
• Manage corporate messaging and narrative, ensuring clarity, consistency, and alignment across all communications.
• Work closely with Sales, Industry Relations, Event Services, Sourcing Team, Account Directors, Marketing Events, and Leadership Team for unified messaging and commercial alignment.
• Draft and refine internal and external communication materials such as newsletters, presentations, flyers, leadership messages, announcements, and stakeholder updates, developing clear, compelling copy that aligns with brand voice and strategic priorities, ensuring consistency across all touchpoints.
• Support creation of key collateral such as Event Services toolkits, talking points, press releases, and post-event recaps to reinforce and brand visibility and engagement.
• Partner with leadership and cross-functional teams to translate complex initiatives into simple, inspiring messages for both internal and external audiences.
• Create and manage content calendars, ensuring alignment and timely balance and distribution of communications across relevant channels (email, intranet, social, and partner networks).
• Edit and proofread materials for clarity, tone, and alignment with organizational values and brand standards.
• Maintain a centralized library of up-to-date templates and approved messaging for consistency across teams and departments.
• Own brand governance across all seller decks, sales materials, and digital channels.
• Oversee integrated campaign strategy in partnership with Marketing and Events to drive lead generation, client engagement, and partner visibility.
• Other duties and responsibilities as needed or assigned.

Community Engagement and Reputation Management

• Oversee community management, ensuring timely, professional engagement with followers, customers, suppliers, and stakeholders.
• Lead crisis communication efforts during sensitive or crisis situations, coordinating messages and responses.
• Collaborate with leadership to ensure timely, clear, and consistent messaging.
• Monitor conversations, mentions, and public sentiment, and develop proactive reputation management strategies.
• Other duties and responsibilities as needed or assigned.

Required Education and Experience:

• Bachelor’s degree in marketing, communications, or related field, or 5 years of experience in developing and managing marketing and communications strategies.
• Strong project management skills with demonstrated ability to multitask, effectively prioritize, and meet deadlines in a fast-paced work environment.
• Positive, friendly, and approachable attitude, with a strong work ethic and ability to effectively handle confidential information.
• Proven ability to influence and build positive and productive work relationships within the organization and externally.
• Experience with and commitment to ongoing growth in AI-driven content creation, analytics tools, and emerging digital platforms.
• Proficient in HubSpot (or similar CRM/marketing automation tools) with proven experience building email campaigns, workflows, and dashboards.
• Advanced Canva skills required; Adobe Creative Suite is a plus.
• Excellent written and verbal communication, organizational, and MS Office skills.

Benefits include:

• National Medical Coverage Options
• Dental and Vision
• 401k
• Short- and Long-Term Disability
• Educational & Adoption Assistance Program
• Employee Assistance Program and Wellbeing
• Caregiver Support Program
• Paid Time Off & Holiday Pay