What are the responsibilities and job description for the Automotive Service Receptionist position at Prestige Ford?
Prestige Ford is one of the region's best dealerships, serving the Mount Dora, Leesburg, Apopka and Orlando communities in Florida since 1991. We are currently seeking Automotive Receptionists to join our team.
Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers!
We are hiring for Full-Time!!!
What We Offer
Flexible Hours
Great work culture
401K
Health/Vision/Dental
Growth-Opportunity
PTO
Responsibilities
Answer dealership group phones
Greet and receive service and parts departments customers.
Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson
Work cooperatively with the Service and Parts Department teams.
Communicate with callers and visitors in a professional, friendly, and efficient manner
Type memos, correspondence, reports, and other documents
Assist in scheduling customers for service appointments.
Assist with making out going to schedule customers that have services due or missed appointments.
Requirements
Previous call center or switchboard experience preferred
Excellent communication skills
Outgoing and positive demeanor
Professional presentation
Punctual nature and ability to handle schedule flexibility
Fast Paced Environment
A clean driving record & valid driver’s license
A professional appearance
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers!
We are hiring for Full-Time!!!
What We Offer
Flexible Hours
Great work culture
401K
Health/Vision/Dental
Growth-Opportunity
PTO
Responsibilities
Answer dealership group phones
Greet and receive service and parts departments customers.
Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson
Work cooperatively with the Service and Parts Department teams.
Communicate with callers and visitors in a professional, friendly, and efficient manner
Type memos, correspondence, reports, and other documents
Assist in scheduling customers for service appointments.
Assist with making out going to schedule customers that have services due or missed appointments.
Requirements
Previous call center or switchboard experience preferred
Excellent communication skills
Outgoing and positive demeanor
Professional presentation
Punctual nature and ability to handle schedule flexibility
Fast Paced Environment
A clean driving record & valid driver’s license
A professional appearance
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.